Nikhil Bhatt
Musselburgh,East Lothian
Summary
A science graduate who is highly motivated and with proven management/leadership skills. Experienced with juggling multiple tasks within certain deadlines. Very goal orientated and focused on setting/achieving new targets. Several years of experience/knowledge of protection products via case management/underwriting.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work history
Initial Underwriter
Scottish Widows
Edinburgh
04.2023 - Current
- Determined premium rates based on detailed assessment of applicant's profile and risk factors.
- Improved risk management by conducting thorough research and analysis on potential clients.
- Collaborated with other departments, ensuring consistent approach towards risk evaluation.
- Balanced customer needs whilst adhering to strict regulatory standards within the insurance industry.
- Acted as an initial point of contact for my fellow underwriters for individual opinions based on specific client risk factors.
- Helped maintain profitable portfolio by recommending changes or improvements to current underwriting guidelines by communicating with our re-insurers/strategy departments.
- Provided pre-sales indication to various clients/independent financial advisors.
Case manager
Scottish Widows
Edinburgh
10.2018 - 04.2023
- Connected clients to community resources, enhancing their quality of life.
- Maintained strict confidentiality regarding patient information according to legal guidelines.
- Resolved crises to ensure the well-being of individuals under care.
- Advocated for clients' rights, ensuring fair treatment and access to services.
- Managed training groups and provided support through an 8 week initial training period.
- Acted as a point of contact for any colleague queries.
- Working relationship with our distribution members providing comprehensive support and action on any urgent needs.
- Handled high-stress situations with calm, ensuring client safety.
Shift manager
McDonald's
Edinburgh
11.2016 - 11.2018
Crew Trainer
McDonald's
Edinburgh
06.2016 - 11.2016
Crew member
McDonald's
Edinburgh
12.2009 - 06.2016
Education
Bachelor of Science - Chemistry
Herriot Watt University
Edinburgh 08.2010 - 06.2014
Skills
- Problem solving
- Analytical thinking
- Client/distribution relationship building
- Insurance services
- Process improvement
- Effective communication
- Protection underwriting experience/knowledge
- Telephony
Timeline
Initial Underwriter
Scottish Widows
04.2023 - Current
Case manager
Scottish Widows
10.2018 - 04.2023
Shift manager
McDonald's
11.2016 - 11.2018
Crew Trainer
McDonald's
06.2016 - 11.2016
Bachelor of Science - Chemistry
Herriot Watt University
08.2010 - 06.2014
Crew member
McDonald's
12.2009 - 06.2016