Summary
Overview
Work history
Education
Skills
Timeline
Generic

Niketa Rao

Didcot

Summary

Attentive administrative team member organized in managing inquiries and documents. Prompt in handling communications and developing resolutions for diverse concerns. Thorough and detail-oriented in following procedures.

customer service experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success.

A polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using my initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction.


Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in a fast-paced environment to coordinate paperwork, process payments, and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and asystematic approach.

Overview

2
2
years of post-secondary education

Work history

Customer service assistant

McDonald's
Didcot
12.2023 - Current
  • Adhered strictly to policies and procedures for continued company compliance.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Obtained feedback from customers to improve service experience.
  • Used [Type] customer relationship management software to record detailed notes.

Education

LLB -

Gujarat University
Didcot, Oxfordshire
06.2002 - 06.2004

Skills

  • Stock management
  • Stockroom procedures
  • POS systems
  • Quality Control
  • Customer relations
  • Report generation
  • Shipping and receiving

Timeline

Customer service assistant

McDonald's
12.2023 - Current

LLB -

Gujarat University
06.2002 - 06.2004
Niketa Rao