nika chikhelidze

Restaurant, Bar, and Waiter Experience: [Restaurant kinza barcelona] - [barcelona]

Responsibilities:

• Greeted and seated guests, ensuring a positive first impression.
• Managed reservations, organized seating arrangements, and handled customer inquiries.
• Took food and beverage orders, communicated effectively with the kitchen and bar.
• Provided attentive service throughout the meal, addressing guest needs and ensuring satisfaction.
• Collaborated with kitchen and bar staff to ensure timely order delivery.
• Maintained cleanliness and organization in the dining area.

Achievements:

• Consistently received positive feedback for excellent customer service.
• Successfully handled high-volume periods, maintaining efficiency and composure.
• Actively participated in upselling efforts, contributing to increased revenue.

Waitress: Room Service:

Responsibilities:

• Greeted and seated guests in a friendly and professional manner, creating a positive first impression.
• Managed reservations, organized seating arrangements, and handled guest inquiries and special requests.
• Took and accurately communicated food and beverage orders to the kitchen and bar.
• Provided attentive service throughout the meal, ensuring guest satisfaction and addressing any issues promptly.
• Collaborated with kitchen and bar staff to ensure timely delivery of orders and a smooth dining experience.
• Maintained cleanliness and order in the dining area, including setting up and clearing tables.

Achievements:

• Consistently received positive feedback from guests for excellent customer service.
• Successfully handled high-pressure situations during peak dining hours, maintaining composure and efficiency.
• Contributed to upselling efforts, increasing overall restaurant revenue.

Responsibilities:

• Received and processed room service orders, ensuring accuracy and timeliness in delivery.
• Collaborated with the kitchen and bar to coordinate the preparation and delivery of food and beverages.
• Maintained a thorough knowledge of the menu and made personalized recommendations to guests.
• Handled guest inquiries, special requests, and any issues with professionalism and efficiency.
• Maintained cleanliness and organization in the room service area.

Achievements:

• Implemented strategies to improve the efficiency of room service operations, resulting in quicker delivery times.
• Received positive feedback from guests for prompt and courteous room service.
• Actively participated in training programs to enhance product knowledge and service skills.
• i can also work for breakfast