Summary
Work History
Education
Skills
Timeline
SoftwareEngineer

Niji Gomez

Software Engineer
Wellingborough,NTH

Summary

Dynamic Technical Analyst with a proven track record , enhancing user experience and driving client satisfaction through innovative Java-based solutions. Skilled in Java, Spring Boot, and technical support, I excel in cross-functional collaboration and problem-solving.

Work History

Technical Analyst

Infosys Ltd.
Trivandrum, Kerala
10.2019 - 09.2023
  • Provided exceptional support for end-users by addressing technical concerns, reducing downtime by 80%, and improving user experience.
  • Collaborated with cross-functional teams to complete projects on time, ensuring client satisfaction and meeting business objectives.
  • Designed and implemented new features and functionalities in Java-based applications, improving user experience
  • Performed root cause analysis for recurring incidents to develop long-term resolutions that prevented future occurrences.

Software Engineer

Zetta Innovation
Trivandrum, Kerala
05.2016 - 06.2019
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Integrated new technologies into existing systems, increasing capabilities and improving overall performance.
  • Developed reusable components that significantly reduced development effort on multiple projects.
  • Implemented Service-Oriented Architecture (SOA) and developed web services using REST, reducing response time for APIs by 40%.

Software Trainer

India Options
Trivandrum, Kerala
02.2012 - 09.2012
  • Contributed to company revenue growth by driving increased adoption rates through effective training initiatives.
  • Proactively identified opportunities for process improvements within the training department, contributing to overall efficiency gains.
  • Enhanced software user proficiency by conducting comprehensive training sessions.
  • Promoted a culture of continuous learning within the organization through well-orchestrated educational programs focused on software skill development.

Education

Master of Science - Computing

University of Northampton
United Kingdom
09.2023 - 11.2024

Master of Technology - Computer Science And Engineering

University of Kerala
India
01.2013 - 02.2015

Bachelor of Engineering - Computer Science And Engineering

Anna University
India
01.2008 - 01.2012

Skills

Technical support

Timeline

Master of Science - Computing

University of Northampton
09.2023 - 11.2024

Technical Analyst

Infosys Ltd.
10.2019 - 09.2023

Software Engineer

Zetta Innovation
05.2016 - 06.2019

Master of Technology - Computer Science And Engineering

University of Kerala
01.2013 - 02.2015

Software Trainer

India Options
02.2012 - 09.2012

Bachelor of Engineering - Computer Science And Engineering

Anna University
01.2008 - 01.2012

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Niji GomezSoftware Engineer