Nihal Choudhury
Dagenham,England
Summary
An enthusiastic and customer-focused individual with excellent communication and teamwork abilities. Experienced in providing exceptional customer service, managing transactions, and guaranteeing a pleasant shopping experience. Reliable, adaptive, and devoted to exceeding customers' expectations.
Overview
2
2
years of professional experience
Work history
Fundraiser
Bee Ethical
2024.07 - 2025.01
- Promoted human rights charity (Amnesty International).
- Closed deals through effective communication.
- Showcased abilities in customer relationship management by overcoming objections and resolving issues to maintain a strong relationship with the customer.
- Provided superior customer service with a friendly, assured demeanor.
Store Assistant
Aldi
2022.09 - 2024.05
- Coordinated work in a team successfully and maintained a positive team dynamic to meet sales target.
- Developed friendly and efficient customer service, assisting shoppers and handled queuries to maximise customer satisfaction and retention.
- Restocked shelves to ensure availability and product freshness.
- Operated tills and processed payments to reduce queues.
Education
Bachelor of Engineering - Mechanical Engineering
City University
London 2023.10 -
GCSEs -
Robert Clack
2015.09 - 2020.09
Skills
- Customer service
- Cash handling
- Promotions
- Problem Solving
- Stock replenishment and Merchandising
- Communication
- Product Knowledge
Voluntary work
SAINT FRANCIS HOSPICE
- Engaged in customer service, to assist customers and create a positive shopping experience
- Displayed items attractively
- Donation processing: Handling donations and preparing donated items for sale
Timeline
Fundraiser
Bee Ethical
2024.07 - 2025.01
Bachelor of Engineering - Mechanical Engineering
City University
2023.10 -
Store Assistant
Aldi
2022.09 - 2024.05
GCSEs -
Robert Clack
2015.09 - 2020.09