Nigel Mondesir-Dunwell
Nelson,Lancashire
Summary
Results-driven leader with expertise in team supervision and staff management. Skilled in time management, fostering a collaborative work environment, and implementing disciplinary procedures. Ensures workplace safety as a fire warden and operates MHE equipment effectively. Committed to achieving team success while upholding efficiency and collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Leader
Staci UK
Blackburn, Blackburn with Darwen
08.2022 - Current
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Completed work following safety rules for best working practices.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Able to manage difficult situations including staff issues
- Operating VNA and HLOP MHE
Team Leader
ABinbev T/A Beerhawk
Leeds, West Yorkshire
10.2018 - 06.2022
- Inspected stock shipments to verify quantities, quality and destination information.
- Managed teams of up to 15 staff to help with pick packing orders and shipments.
- Coordinated daily tasks, ensuring smooth workflow within teams.
- Reported on team performance to higher leadership, proactively offering action for areas of improvement.
- Followed opening, closing and shift changeover procedures for seamless operations.
Assistant manager
V&H Retail T/A Nisa Local
Leeds, West Yorkshire
10.2014 - 08.2018
- Oversaw daily operations, ensuring efficient shop floor management and optimal customer experience.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Resolved customer complaints, restoring brand trust and enhancing customer satisfaction.
- Created positive work environment, resulting in higher employee morale.
- Accurately managed cash registers, minimising end-of-day reconciliation discrepancies.
Education
GCSEs - Secondary Education
Mount St Mary's Community High School
Leeds05-1997
Skills
- Team supervision
- Staff management
- Leadership skills
- Performance monitoring
- Staff training
- Conflict resolution
- Disciplinary procedures
- Health and safety compliance
- Logistics coordination
- Time-management
- Resilience under pressure
- Tolerance and patience
- Positive attitude
- Knowledge sharing
Certification
MHE licences:
VNA
HLOP
Fire Warden certified
Custom
References available upon request.
Timeline
Team Leader
Staci UK
08.2022 - Current
Team Leader
ABinbev T/A Beerhawk
10.2018 - 06.2022
Assistant manager
V&H Retail T/A Nisa Local
10.2014 - 08.2018
GCSEs - Secondary Education
Mount St Mary's Community High School