Nigel Davies
Performance Manager
Tillicoultry,Clackmannanshire
Summary
A highly skilled professional with expertise in specialised software proficiency (SystmOne), leadership, and proactive innovation. Demonstrates a strong focus on quality assurance prioritisation and big data handling. Adept at stakeholder collaboration, time management, and decision-making. Proficient in Microsoft Excel and data analysis, with an engaging leadership style. Committed to leveraging skills for continuous improvement and achieving organisational goals.
Passionate performance lead with 17 years of experience in a custodial healthcare setting. Second-to-none communication skills, maximising impact and understanding through confident and engaging presentations.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
Business and Information Manager
Practice Plus Group
Harmondsworth, Hillingdon
09.2009 - 01.2026
- Updated standard operating procedures in line with current best practices.
- Maintained confidentiality of sensitive information through strict access controls.
- Implemented new data management systems for improved efficiency.
- Oversaw the creation of informational materials for internal use, enhancing knowledge sharing within the organisation.
- Ensured data accuracy by implementing rigorous quality control measures.
- Enhanced decision-making processes by providing timely and accurate reports to senior management.
- Trained staff on data management practices, improving team performance.
- Audited current information systems, identified gaps and made sound decisions about systems to implement.
- Responded to enquiries from staff and provided advice on information management.
- Communicated expectations with staff and monitored project progress to meet organisation's standards and goals.
- Motivated team to reach objectives through enthusiastic encouragement and mentoring.
- Simplified complex data for clear interpretation and decision-making.
- Transformed raw data into meaningful metrics, aiding in quick decision-making processes.
- Assured data accuracy, leading to improved operational performance.
- Streamlined reporting procedures, ensuring timely delivery of critical information to stakeholders.
- Identified trends to inform business decisions through comprehensive data analysis.
- Increased efficiency by streamlining data analysis processes.
- Led team meetings to communicate key findings from data analysis effectively.
- Reported on data findings and utilised data visualisation methods to illustrate insights to senior management.
- Offered guidance on business objectives, analysing KPIs and reporting on performance and areas in need of improvement.
- Safeguarded sensitive data, maintaining strict compliance with data security requirements.
- Collated performance data to create reports and dashboards identifying weaknesses and opportunities.
- Performed root cause analysis to identify key issues and proactively address concerns.
- Highlighted undetected organisational needs to improve business performance.
Education
Bachelor of Science - Forensic Psychology
University of Central Lancashire
Preston 09.2004 - 07.2007
Skills
- Specialised software proficiency (SystmOne)
- Leadership proficiency
- Proactive innovation
- Quality assurance prioritisation
- Big data handling
- Stakeholder collaboration
- Time management expertise
- Decision-Making expertise
- Microsoft Excel
- Data analysis
- Engaging leadership style
Affiliations
- Photography, weight training, motorcycling
Timeline
Business and Information Manager
Practice Plus Group
09.2009 - 01.2026
Bachelor of Science - Forensic Psychology
University of Central Lancashire
09.2004 - 07.2007