Nigel Coleman
SHEPTON MALLET,Somerset
Summary
Highly skilled professional with 15 years of experience as an IPAF accredited MEWP Operator (IPAF 1B) with extensive background in power distribution networks and telecommunication networks. Extensive proficiency in Microsoft Office suites from 2003 to 365. Demonstrates strong capabilities in public speaking and presentation with over 20 years of experience, alongside expertise in hypnotherapy, stress management, and EMDR practice. Adept at handling complex spreadsheets and relational databases, complemented by a keen interest in independent learning and research. Holds a full, clean UK Driving Licence across multiple categories. Reliable hoist operator with strong work ethic and demonstrated ability to handle machinery safely and efficiently. Possess excellent hand-eye coordination and problem-solving skills, ensuring smooth operation and minimal downtime. Committed to contributing to safe and productive work environment, driving operational success.
Overview
30
30
years of professional experience
2019
2019
years of post-secondary education
Work history
Overhead Hoist Operator
Openreach
SHEPTON MALLET, Somerset
06.2023 - 01.2025
- Specialised in overhead hoist operations and repairs.
- Averaging 5 - 15 elevations and repairs per day.
- Performed thorough pre-operation inspections ensuring optimal performance.
- Maintained operational logs accurately for better record keeping.
- Performed high risk work while respecting occupational safety procedures.
Service Delivery Engineer (CSE)
Openreach
SHEPTON MALLET, Somerset
06.2018 - 06.2023
- Delivered copper and fibre network provision, repair and recovery operations to high standards
- Delivered exceptional service as Service Delivery Engineer
- Enhanced customer satisfaction through effective service delivery
- Specialised in efficient problem resolution for technical issues
Managing Director, Secretary
Botty Creations Ltd
SHEPTON MALLET, Somerset
03.2016 - 05.2018
- Managed company accounts and bookkeeping, including VAT
- Oversaw customer service operations, enhancing client experience
- Oversaw e-commerce operations and contract negotiations
- Led and promoted retail sales growth
- Conducted comprehensive risk assessments and management strategies
- Specialised in clinical hypnotherapy and stress management
Project Manager
Prodash
Lympsham, Somerset
09.2014 - 05.2016
- Executed projects for Managing Director as per company guidelines
- Managed daily administration of projects and office duties
- Fostered strong customer relations, leading to increased client retention
- Oversaw project risk management and mitigation strategies
Disabled, not employed
No Employer
SHEPTON MALLET, Somerset
12.2007 - 09.2014
- Adapted to life post-accident with severe disability
- Showcased strong willpower and dedication in overcoming health challenges
Highway Lighting Technician
Somerset County Council
Taunton, Somerset
07.2005 - 12.2007
- Supported Highway Lighting Engineer in daily management of county's lighting services
- Planned and executed identified projects in highway lighting
- Supervised new developments under Sections 38, 106, and 278 Highways Act 1980
- Collaborated with public, town and parish councils on highway lighting design
Approved Electrician
SWEB / SSE Energy / Western Power Distribution
Taunton, Somerset
10.1994 - 06.2005
- Handled complex electrical and depot administration
- Conducted fault-finding and electrical installation to BS 7671 standards
- Delivered electrical services as Approved Electrician
- Specialised in live mains work, underground jointing, and overhead line operations
- Specialised in MEWP operations for over 11 years
- Served as IOSH accredited Safety Representative at SEC Lighting Services
- Provided quality assurance, customer service, and relations
- Specialised in risk assessment and management as Approved Electrician
Education
BTEC Level 2 Diploma - Professional Competence for IT and Telecoms Professionals, ICT Systems and Principles
Openreach
Leeds 01.2018 - 01.2019
DHP Acc. Hyp. - Clinical Hypnotherapy
National Hypnotherapy Society
Worthing 01.2016 - 01.2017
Chapter 8 - NRSWA
Tormarton
Bristol01.2006
IOSH Managing Safely; IOSH Working Safely - Health & Safety
Amicus, Bristol
Wigston 01.2003 - 01.2004
City & Guilds 2360 - Electrical Installations Theory & Practice (I & II; Credits & Distinctions Level 2); 2360 Associated Electronics Technology (Level 2 Distinction); C&G 2391, 2381, 2377 (Level 3; Parts I & II); AM1 & AM2 Practical Skills Test
Bridgwater College
London 01.1997 - 01.2003
Bachelor of Arts - Religious Studies
Canterbury University
Hyde07.2000
Some College (No Degree) - General Education
Blue School, Wells
Wells, Somerset 01.1981 - 01.1985
Skills
- IPAF accredited MEWP operation
- Microsoft Office Suite Proficiency
- OpenOffice, LibreOffice proficiency
- Advanced spreadsheet usage
- Driving Licence Categories "A" to "D1E"
- Hypnotherapy expertise
- Public speaking and presentation expertise
- Self-directed learning and research
Affiliations
- Music production
- Photography
- Aerial Photography (UAV)
Languages
English
Native
Timeline
Overhead Hoist Operator
Openreach
06.2023 - 01.2025
Service Delivery Engineer (CSE)
Openreach
06.2018 - 06.2023
BTEC Level 2 Diploma - Professional Competence for IT and Telecoms Professionals, ICT Systems and Principles
Openreach
01.2018 - 01.2019
Managing Director, Secretary
Botty Creations Ltd
03.2016 - 05.2018
DHP Acc. Hyp. - Clinical Hypnotherapy
National Hypnotherapy Society
01.2016 - 01.2017
Project Manager
Prodash
09.2014 - 05.2016
Disabled, not employed
No Employer
12.2007 - 09.2014
Highway Lighting Technician
Somerset County Council
07.2005 - 12.2007
IOSH Managing Safely; IOSH Working Safely - Health & Safety
Amicus, Bristol
01.2003 - 01.2004
City & Guilds 2360 - Electrical Installations Theory & Practice (I & II; Credits & Distinctions Level 2); 2360 Associated Electronics Technology (Level 2 Distinction); C&G 2391, 2381, 2377 (Level 3; Parts I & II); AM1 & AM2 Practical Skills Test
Bridgwater College
01.1997 - 01.2003
Approved Electrician
SWEB / SSE Energy / Western Power Distribution
10.1994 - 06.2005
Some College (No Degree) - General Education
Blue School, Wells
01.1981 - 01.1985
Bachelor of Arts - Religious Studies
Canterbury University
Chapter 8 - NRSWA
Tormarton
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