Nigel Chapman
Lichfield,United Kingdom
Summary
- Dedicated rail industry professional offering more than 37 years skilled in managing train operations and incident management.
- Proven ability to collaborate effectively with teams and ensure compliance with regulatory standards.
- Adaptable to new technologies, committed to maintaining service continuity and operational efficiency.
Overview
40
40
years of professional experience
21
21
years of post-secondary education
Work history
Angloscot Route Controller
Avanti West Coast
Birmingham
12.2019 - Current
- Managed daily train service operations Euston, Birmingham to Glasgow and Edinburgh, ensuring punctuality in real-time contexts.
- Directed incident management for diverse scenarios impacting services, crews, and passengers.
- Provided instructions to train crews and station staff, facilitating effective communication.
- Planned and adjusted train schedules and crew assignments to maintain service continuity.
- Collaborated with Resources and Fleet Teams to optimise train availability.
LNW Route Controller
Virgin Trains
Birmingham, West Midlands
05.2009 - 12.2019
- Managed daily train service operations London to Preston and Scotland, ensuring punctuality in real-time contexts.
- Directed incident management for diverse scenarios impacting services, crews, and passengers.
- Provided instructions to train crews and station staff, facilitating effective communication.
- Planned and adjusted train schedules and crew assignments to maintain service continuity.
- Collaborated with Resources and Fleet Teams to optimise train availability.
Operations Controller
Virgin Trains
Birmingham, West Midlands
03.2001 - 08.2009
- Managed real-time operations of train sets and locomotives to ensure punctual service.
- Coordinated maintenance plans to meet all operational requirements.
- Liaised with Resources, Fleet Team, and train crews to facilitate efficient workflows.
Engine Arranger
Virgin Trains
London
03.1997 - 03.2001
- Ensured provision of full timetable for passengers, facilitating timely train boarding.
- Liaised with Station, Catering, Fleet teams, and train crew to guarantee service readiness.
- Coordinated movement of locomotives as required for maintenance activities.
TOPS Clerk
Intercity West Coast
London
04.1992 - 03.1997
- Delivered computer support using TOPS system for loco and coach formations.
- Allocated resources to prepare train sets for service from Euston.
- Updated records to ensure precise maintenance documentation.
Leading Railman
Network Southeast
Leighton Buzzard, Central Bedfordshire
04.1990 - 04.1992
- Directed and rostered station staff to ensure efficient operations.
- Managed station duties, including train dispatch and customer assistance.
- Oversaw loading of parcels while maintaining cleanliness and equipment upkeep.
Railman
British Rail
Berkhamsted, Hertfordshire
10.1988 - 04.1990
- Oversaw station duties, including train dispatch and customer assistance.
- Managed parcel loading while ensuring equipment cleanliness and maintenance.
- Maintained high standards of station appearance and operational efficiency.
Supervisor
Sainsbury's
Milton Keynes, Buckinghamshire
02.1985 - 10.1988
- Ensured product availability on shelves by managing multiple departments effectively.
- Oversaw staff performance to maintain operational efficiency.
- Coordinated stock orders and managed unloading of deliveries.
Education
A-Levels - Photography
Bletchley College
Milton Keynes 09.1983 - 09.1985
GCSEs - Art
Bletchley College
Milton Keynes 09.1983 - 09.1985
GCSEs - Art
Bletchley College
Milton Keynes 09.1983 - 09.1985
GCSEs - Music
Leon School
Milton Keynes 09.1978 - 09.1983
GCSEs - Religious Education
Leon School
Milton Keynes 09.1978 - 09.1983
GCSEs - Maths
Leon School
Milton Keynes 09.1978 - 09.1983
Skills
- Stress management and composure
- Team collaboration and independence
- Decision-making and active listening
- Adaptability to new technologies
- Regulatory compliance
Affiliations
- Avid music fan of Classic and Progressive Rock and Heavy metal with a bit of Ambient and Folk thrown in.
- Interest in cars and trucks, making 1 87 and 1 25/24 model vehicles and attending motorsport events, car show and vehicle rallies around the UK
- Big interest in Chinese and East Asian cooking since covid
- Photography - Mainly car truck photos but some art and landscape pictures as well
- DIY - Making/repurposing furniture
- Reading - Mainly fiction, crime thrillers, adventure, sci-fi
Accomplishments
Passed advanced driving test
Timeline
Angloscot Route Controller
Avanti West Coast
12.2019 - Current
LNW Route Controller
Virgin Trains
05.2009 - 12.2019
Operations Controller
Virgin Trains
03.2001 - 08.2009
Engine Arranger
Virgin Trains
03.1997 - 03.2001
TOPS Clerk
Intercity West Coast
04.1992 - 03.1997
Leading Railman
Network Southeast
04.1990 - 04.1992
Railman
British Rail
10.1988 - 04.1990
Supervisor
Sainsbury's
02.1985 - 10.1988
A-Levels - Photography
Bletchley College
09.1983 - 09.1985
GCSEs - Art
Bletchley College
09.1983 - 09.1985
GCSEs - Art
Bletchley College
09.1983 - 09.1985
GCSEs - Music
Leon School
09.1978 - 09.1983
GCSEs - Religious Education
Leon School
09.1978 - 09.1983
GCSEs - Maths
Leon School
09.1978 - 09.1983
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