Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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NIDHI ANANDBHAI Kadia

Summary

Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

6
6
years of professional experience

Work History

Office Administrator

London Imperial Immigration Services
11.2021 - Current
  • Displayed strong customer service skills with professional telephone manner to resolve customer enquiries
  • Maintained office files in both electronic and hard copies
  • Scheduled and confirmed appointments for entire management team
  • Improved current filing system by moving to cloud-based storage solution
  • Maintained detailed administration and office procedures to improve accuracy and efficiency
  • Ran reception areas by greeting visitors and responding to telephone and in-person requests for information
  • Trained junior team members on administrative processes, company requirements and performance strategies
  • Drafted meeting agendas and followed up on team action items
  • Organized client events and conferences
  • Standardized department filing system to increase efficiency
  • Received and screened high-volume internal and external communications, including calls, email and mail
  • Managed clerical needs of employees, including administrative support, file management and stationery supplies
  • Wrote reports and correspondence from dictation and handwritten notes
  • Increased customer satisfaction by greeting visitors promptly and professionally
  • Handled mail and correspondence for 50 employees
  • Answered high-volume daily telephone calls over 80 per day and email enquiries, minimizing correspondence backlogs
  • Managed staff travel arrangements to identify best available options.

Event Staff Member

HAP Solution
03.2021 - Current
  • Assisted customers with product selection and sales, recommending items to increase transaction value
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities
  • Resolved customer complaints and process issues with proactive problem-solving skills
  • Mixed and served cocktails, pre-mixed drinks and other bar beverages to venue specifications, proactively upselling products as appropriate to meet sales targets
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards
  • Mentored junior bartenders in mixology best practices to ensure overall team confidence and competence
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste
  • Performed bar closing duties, thoroughly cleaning, sanitizing and replenishing stock
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits
  • Refused drinks service to guests without appropriate proof of age
  • Sold and served refreshments to more than 100 customers, promoting fun atmosphere and driving revenue gains.

IT Project Manager

AAK Private LTD
03.2020 - 03.2021
  • Managed team of 25 IT support technicians, developing workflows and processes
  • Trained 7 IT support staff to manage enquiries from end-users
  • Identified skill gaps and restructured IT team, increasing department capabilities
  • Collaborated with project engineers to roll out, manage, or patch software
  • Oversaw execution of IT projects from inception to execution
  • Spearheaded new IT training and development programmed to boost employee retention
  • Collaborated across teams to align and deliver overarching business strategy
  • Directed installation and configuration of computer hardware, operating systems and applications
  • Improved website navigation with clear and intuitive UX mapping
  • Created custom websites by harnessing HTML, CSS and JavaScript skills
  • Boosted website performance and stability through planned maintenance and targeted troubleshooting
  • Managed databases with strong SQL skills
  • Automated tasks and analyzed data with Python programming
  • Demonstrated expert coding knowledge of JavaScript, SQL and Python
  • Developed and implemented architectures for web applications
  • Motivated teams of IT and to increase 10% profitability.

Project Coordinator

Oil and Natural Gas Corporation
01.2018 - 03.2018
  • Worked with project teams to define realistic scope, deadlines and budgets
  • Maximised communication and transparency between clients, internal departments and stakeholders
  • Maintained project schedules by managing deadlines and adjusting workflows to suit
  • Implemented critical path method to deliver projects on time and within budget
  • Analysed data to generate insights and identify operational improvements
  • Prepared comprehensive project reports and presentations with Microsoft Office suite
  • Documented completed hours and budget expenses for accurate project invoicing
  • Coordinated hiring, recruitment and training strategies to build successful administrative team
  • Represented organisations at seminars, conferences and business events
  • Designed and implemented training to further develop staff based on business goals
  • Investigated issues affecting group operations, prepared reports and helped correct problems
  • Improved website navigation with clear and intuitive UX mapping
  • Boosted website performance and stability through planned maintenance and targeted troubleshooting
  • Managed databases with strong SQL skills
  • Assessed and implemented security measures for reliable network protection.

Trainee

LUCIDEUS
01.2018 - 03.2018
  • Gained skills, knowledge and experience working across various departments including production, marketing and operations
  • Aligned team management strategy and tactics with wider organisational vision to maximise impacts of company activities
  • Designed and implemented training to further develop staff based on business goals
  • Established IT investigative practices to streamline diagnosis and resolution, minimising downtime and enhancing system performance
  • Deployed VPN for personnel use and protection
  • Partnered with security professionals
  • Identify and address problems through incident validation and action synchronization
  • Used C++ to analyze systems and detect vulnerabilities
  • Trained entry-level and data analysts on company protocols, best practices and complex procedures.

Education

Bachelor of Computer Engineering - Computer Science

Sal Institute of Technology & Engineering Reseach

Master of Data Science - Data Science

University of Greenwich
07.2021

Skills

  • Report Preparation
  • Business Requirements
  • Logistic Regression
  • Data Quality Assurance Processes
  • Data and Analytics
  • Microsoft Power BI
  • Python Programming
  • Administration and Management
  • Data Science with R Programming
  • Data Collection Management

Accomplishments

  • Cyber security/ ethical hacking
  • ONGC Application/web developer
  • English Advanced level Assessment
  • Python and machine learning
  • Machine learning advanced course

Timeline

Office Administrator

London Imperial Immigration Services
11.2021 - Current

Event Staff Member

HAP Solution
03.2021 - Current

IT Project Manager

AAK Private LTD
03.2020 - 03.2021

Project Coordinator

Oil and Natural Gas Corporation
01.2018 - 03.2018

Trainee

LUCIDEUS
01.2018 - 03.2018

Bachelor of Computer Engineering - Computer Science

Sal Institute of Technology & Engineering Reseach

Master of Data Science - Data Science

University of Greenwich

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