Nidhi Singh
Summary
Result-driven Product Owner with 10 years of experience and knack for steering cross-functional teams to deliver high-quality digital products. Skilled in translating complex business requirements into actionable development plans, leading to increased user engagement and streamlined operations. Delivered numerous projects on time, enhancing customer satisfaction and operational efficiency within diverse sectors.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
AVP Program Manager/Product Owner
Citi Group
10.2023 - 11.2024
- Spearheaded initiatives leveraging Agile methodologies, achieving a 25% increase in project delivery speed and a 40% improvement in stakeholder satisfaction metrics
- Managed risk oversight for the NEO Program roadmap, achieving 95% on-time delivery of key milestones while adhering to stringent IT risk management frameworks
- Directed a global transformation project to replace legacy Futures ETD Clearing systems, aligning risk controls and compliance with regulatory requirements (PRA, FCA)
- Led cross-departmental teams, driving collaboration and team cohesion.
- Developed executive-level reports and presentations to articulate risk profiles and control efficacy.
Assistant Manager Project Manager
Citi Group
11.2020 - 09.2022
- Designed a governance process for third-party applications, increasing operational efficiency by 20% and ensuring 100% adherence to IT policy and compliance standards
- Led risk and control testing, advising on control enhancements to ensure alignment with Operational Risk Management Frameworks
- Collaborated with cross-functional teams to conduct control testing and mitigate emerging risks across technology platforms
- Conducted and advised on control testing and alignment with the Operational Risk Management Framework.
Business Analyst
HSBC Technologies
06.2016 - 11.2020
- Implemented data visualization tools, resulting in a 40% increase in reporting accuracy and a 20% reduction in data turnaround time
- Assessed emerging risks in technology processes, delivering recommendations that enhanced operational efficiency by 30%
- Provided risk advisory on technology transformation projects, contributing to a $1.5M revenue increase
- Crafted and managed Product Roadmap for Derivatives Confirmations Automation, minimizing scope creep and optimizing delivery timelines
- Supported IT policy embedding, ensuring alignment with internal and external regulatory requirements.
Senior Software Engineer
Infosys
02.2014 - 05.2016
- Resolved 95% of incidents related to hung threads, memory issues, and CPU starvation in production and pre-production environments, improving system uptime by 30% and enhancing client satisfaction
- Collaborated with clients and cross-functional teams to troubleshoot and resolve data source and cache issues, achieving a 90% first-time resolution rate and strengthening client relationships
Education
Master of Science - Accounting and Finance
Swansea University
09.2022 - 09.2023
Bachelor of Technology - Computer Science
CSVTU
07.2009 - 05.2013
Skills
- Product Management
- Regulatory Compliance for 1LOD
- Cloud Technologies
- Financial Services
- Agile Development
- Regulatory Compliance
- Data Privacy & Security
- Risk mitigation planning
- Compliance testing
- Data privacy
- Service Now
- Azure and AWS
- Microsoft Azure
- Leadership
Accomplishments
Machine learning IPL match prediction hackathon -2020
Ace of initiative - 2018
Spotlight Award - 2017
Certification
Certified Scrum Product Owner® (CSPO®)
AWS Certified Cloud Practitioner
Microsoft Certified: Azure Fundamentals
Certified SAFe® 5 Scrum Master
Certified Information Systems Auditor (CISA) (Planned)
Timeline
AVP Program Manager/Product Owner
Citi Group
10.2023 - 11.2024
Master of Science - Accounting and Finance
Swansea University
09.2022 - 09.2023
Assistant Manager Project Manager
Citi Group
11.2020 - 09.2022
Business Analyst
HSBC Technologies
06.2016 - 11.2020
Senior Software Engineer
Infosys
02.2014 - 05.2016
Bachelor of Technology - Computer Science
CSVTU
07.2009 - 05.2013
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