Summary
Overview
Work history
Education
Skills
Certification
Languages
Affiliations
Personal Information
Timeline
Generic

Nidhhi Saini

Surrey,UK

Summary

Experienced Client Relationship and Contracts Manager with a strong background in trade finance and team leadership across UK and international markets. Proven ability to build and sustain high-value client relationships, source and develop talent, and negotiate mutually beneficial agreements. Skilled in stakeholder engagement, team mentorship, and business process improvement. Known for exceeding KPIs, leading cross-functional teams, and delivering strategic outcomes. Career goal: To combine client engagement expertise with market insight to drive growth, talent placement, and long-term business success

Overview

12
12
years of professional experience
1
1
Certification

Work history

Contracts Manager- Trade Finance

UMS PROPERTY LTD
Woking, UK
06.2023 - 06.2025
  • Analysed contracts and other documents to ensure company obtained best deals or make amendments when required.
  • Negotiated complex contracts with suppliers, focusing on cost reduction and value for Company.
  • Improved internal processes and contract builds to facilitate smoother negotiations for organisation to scale.
  • Facilitated training sessions for staff on contract management processes and best practices.
  • Checked submitted documentation for authenticity and legality and witnessed signatures.
  • Cultivated strategic relationships with banks, couriers, shipping lines, and other key industry players, enhancing operational effectiveness and stakeholder communication.
  • Executed high-value deals negotiating favourable terms for organisation successfully.
  • Maintained good rapport with suppliers fostering long-term partnerships that benefited business.

Lead Business Associate Trade finance

WNS Global Services Pvt. Ltd.
Gurugram,India, India
07.2020 - 01.2023
  • Established strong interpersonal relationships with clients and internal stakeholders, promoting account retention.
  • Ensured seamless project migration by acting as primary liaison for UAE clients
  • Designed performance dashboards for KPI tracking, enabling better resource optimisation.
  • Trained new talent, fostering alignment of team performance with client expectations.

Deputy Manager (Unit Head)Trade Finance

HDFC Bank
Delhi, India
01.2020 - 07.2020
  • Oversaw daily operations of high-performing team, supporting staff development to exceed business targets.
  • Engaged with clients to resolve issues, provide guidance, and strengthen professional relationships.
  • Facilitated collaboration and motivation within team to drive KPI achievement.

Senior Analyst (UK/Ireland)

The Royal Bank of Scotland
Delhi, India
05.2013 - 11.2019
  • Managed international trade finance operations, ensuring compliance with international banking regulations.
  • Addressed complex client inquiries to enhance engagement and satisfaction levels.
  • Maintained accurate communication via SWIFT, delivering timely solutions to build client trust.

Education

Bachelor of Arts - English

University of Delhi

Skills

  • Client relationship management
  • Candidate engagement
  • Strategic negotiation
  • Business development
  • Leadership and mentoring
  • Communication skills
  • Performance analytics
  • Talent sourcing
  • Market analysis

Certification

  • Certification in Trade-based Money Laundering
  • Certification in Payments and Collection
  • Letter of Credit certification

Languages

English
Hindi

Affiliations

  • Practice daily meditation to enhance focus, discipline, and stress management.
  • Interested in reading spiritual and self-development books that support personal growth and mental clarity.

Personal Information

Timeline

Contracts Manager- Trade Finance

UMS PROPERTY LTD
06.2023 - 06.2025

Lead Business Associate Trade finance

WNS Global Services Pvt. Ltd.
07.2020 - 01.2023

Deputy Manager (Unit Head)Trade Finance

HDFC Bank
01.2020 - 07.2020

Senior Analyst (UK/Ireland)

The Royal Bank of Scotland
05.2013 - 11.2019

Bachelor of Arts - English

University of Delhi

Similar Profiles

Create profile
Nidhhi Saini