Nicolette Campbell

• Provided tailored service through comprehension of individual customer needs and preferences.
• Secured shop opening and activated all essential appliances.
• Welcomed customers, addressed inquiries, and processed payments for requested sunbed services.
• Sanitise sunbed cubicles post-use while ensuring shop remains presentable and well-stocked throughout day.
• Executed end-of-day closing procedures, encompassing cashing up and securing premises.
• Cultivated comprehensive knowledge of company products and services, delivering precise information to customers and team members.

Skills refined.

• Demonstrated exceptional people skills, ensuring customer satisfaction during shop visits.
• Demonstrate excellent people skills by warmly greeting customers and establishing a professional first impression of the organisation.
• Cultivated strong relationships with regular customers, enhancing loyalty and repeat business.
• Maintained rigorous hygiene and cleanliness standards at work stations and throughout organisation.
• Created positive impressions by delivering excellent customer service.

• Contributing to ensuring the smooth running of Multi-Disciplinary Team (MDT) meetings by liaising with diverse departments to compile crucial information for the MDT process.
• Handled highly sensitive and confidential information with exceptional discretion.
• Compiled comprehensive patient information for MDT meeting presentation, ensuring clarity and conciseness regarding patient details, including but not limited to:

- Data analysis reports.

- Health records.

- Patient choices

- Generating essential documents, including scan results, to enable assessment of subsequent steps.

• Recorded and meticulously organised outcomes from meetings with precision.

Skills enhanced.

• Exceptional organisational skills, ability to manage workload effectively, and prioritise.
• Excellent xceptional interpersonal skills by collaborating with hospital staff across all seniority levels to facilitate sensitive and efficient management of patients' cases.
• Operating independently to accomplish daily tasks while collaborating within a team to ensure seamless process operations.

• Delivered exceptional service to customers in a fast-paced environment, elevating dining experience and satisfaction.
• Ensured cleanliness and organisation of bar area, adhering to health and safety regulations.
• Recorded customer orders, computed bills and processed payments.
• Maintained bar inventory in an organised manner, ensuring easy access and swift service to customers.

Skills refined:

• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Picked up additional tasks to aid team success.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Met schedule using excellent planning and coordination skills.