Nicoleta Valculescu

• To support clinicians in their clinical work, ensuring patients receive a high quality provision which is based upon NICE approved interventions.
• Be responsible for the oversight of the stepped care model and support the clinical decision making to ensure patients receive the most appropriate intervention to best support their needs.
• To ensure clinicians caseloads are reviewed as part of the clinical oversight to ensure the Talking Therapies agenda is being delivered and to ensure the interventions for the patients are the most appropriate and suitable for their needs.
• Be responsibility for line managing the team to include general sickness, absence monitoring, annual appraisals, induction of new staff into the team, oversight of annual leave and study requests, any other performance or conduct issues that may arise. Liaison with other services with Mind Matters Surrey when referral onwards is required.
• Responsible for clinical oversight of a patient’s journey, from referral through to treatment and discharge.
• Provide robust case load management to the counselling and CBT workforce, with a view to ensuring the Talking Therapies provision is being adhered to.
• Support clinicians with managing any risk issues with clients and supporting with appropriate onward referral if appropriate.
• Work a minimal specified amount of clinical face to face contact, ie providing group support, triage.
• Ensure clinical interventions are implemented in line with the latest NICE guidelines for psychological interventions. Protocols and arrangements are in place so that people can be stepped up and down to and from the service as required. Clinical governance arrangements are in place to cover all of the clinical activity. Staff are appropriately skilled and trained to deliver the interventions and have access to the required amount of supervision specified by the overarching clinical body.
• Ensure clinical staff have access to the required amount of study / development opportunities specified by their governing body.
• To be involved in analyzing reports populated by the clinical software system IAPTUS and reporting any concerns to the Clinical Service Manager.
• Line management of a designated clinical team.
• Work clinically 2 days seeing 10 patients per week.

• Provide a comprehensive assessment and therapeutic service for adult patients with common mental health problems referred to the IAPT SABP service based on sound, evidence based psychological principles, working within the context of primary care services.
• Assess clients for suitability for Counselling and other modalities. To provide specialist psychological treatment based upon clearly accepted, evidence- based principles (e.g.N.I.C.E. guidelines for Depression) to treat common mental health problems, including mood and adjustment disorders and other problems not of a severity requiring multidisciplinary specialist mental health services
• Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.
• Assess risk for patient and others and take appropriate action when necessary.
• Adhere to an agreed activity contract relating to the number of client contacts offered, and clinical sessions carried out per week in order to minimise waiting times and ensure treatment delivery remains accessible and convenient.
• Liaise with referrers and attend meetings relating to referrals or clients in treatment, where appropriate.
• Complete all requirements relating to data collection and compliance within the service.
• Keep coherent records of all clinical activity in line with service protocols.
• Work closely with other members of the team ensuring appropriate step-up and step-down arrangements are in place to maintain a stepped care approach.
• Assess and integrate issues surrounding work and employment into the overall therapy process.
• Attend regular clinical supervision in accordance with Trust and professional bodies (BACP/UKCP/NCS/ACC) guidelines and the IAPT Manual national recommendations .
• Take part in regular internal continuing professional development and participate in external CPD which is linked to appraisal goals.
• Provide training sessions on specific topics to members of the PHCT and to trainee counsellors as required.
• Ensure the maintenance of standards of practice according to the employer and any regulating, professional and accrediting bodies (e.g., BABCP, UKCP), and keep up to date on new recommendations/guidelines set by the department of health (e.g. NHS plan, National Service Framework, National Institute for Clinical Excellence).
• Ensure that client confidentiality is protected at all times.
• Ensure clear professional objectives are identified, discussed and reviewed with senior therapists on a regular basis as part of continuing professional development.
• Attend clinical/managerial supervision on a regular basis as agreed with Manager.
• Participate in individual performance review and respond to agreed objectives.
• Keep up to date all records in relation to Continuous Professional Development and ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.
• Attend relevant conferences / workshops in line with identified professional objectives.
• Have a sound awareness of Safeguarding issues and of their respective roles and responsibilities to report, respond to and share information in relation to Safeguarding Adults, Safeguarding Children, Domestic Abuse and Public Protection.
• Adhere to the Data Protection Act and will not disclosure to any person or organisation, any confidential information that comes into their possession in the course of their employment.
• Participate in the Trust’s performance review and personal development planning process on an annual basis.
• Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• To contribute positively to the effectiveness and efficiency of the teams in which he/she works.
• To undertake any other duties at the request of the line manager which are commensurate with the role, including project work, internal job rotation and absence cover.
• To contribute to a healthy and safe working environment by adhering to health and safety regulations and Trust policies.
• To contribute to the prevention and control of health care associated infection by adhering to Trust policies and guidelines.
• Promote equality, diversity and practice inclusivity
• Cooperate with the Trust and its officers in implementing the requirements of the Health & Safety at Work etc Act 1974.
• Take reasonable care of their own health, safety & welfare.
• Refrain from doing anything which may constitute an unacceptable health & safety risk to themselves or others.
• Report any defective equipment, unsafe situations or practices immediately to the responsible manager.

• Assess clients and provide guidance on level of intervention.
• Short/Long term psyhotherapy with complex clients.
• Attend group supervision bimonthly.
• Attend private individuals supervision on weekly basis.
• Contact clients to book sessions.
• Establish intervention /treatment using multiple approaches: psychodynamic, humanistic, CBT.
• Adhere to the code UKCP/BACP code of practice and UKAHPP.
• Risk assessment and risk management in a sensitive way.
  Refer clients, where identified outside of professional competencies, to a more appropriate service.
• Maintain records and documentation to high standard in line with GDPR.
• Maintain confidentiality and comply with law requirements.
  Implement and act following Equality and Diversity Act by raising concerns and making adjustments to support
  client in receiving counselling considering personal circumstances.
• Raise safeguarding concerns to supervisor and appropriate professionals as required and discuss and implement
  short term plan your ensure safety and security of the client during and after sessions.
• Adapt to add hoc changes to ensure the service is provided to high standard and it does comply with policies and
  procedures .
• Maintain further development by attending CPD in the area of expertise in psychotherapy and in areas identified to
  required additional training.

• Develop understanding of all elements of the nursing process and be able to assist the registered nurse in the on-going assessment, planning, management and evaluation of care.
• Support individuals with all aspects of care including daily living, providing person-centred care and promoting health and independence through awareness raising and care navigation to other professionals as appropriate.
• Perform and record clinical observations including blood pressure, temperature, respirations, pulse.
• Undertake clinical tasks including venepuncture, Cardio-metabolic screens and audits.
• Recognise issues relating to safeguarding vulnerable children and adults and report any problems or raise concerns to the appropriate registered care professionals.
• Assist in the assessment of and contribute to the management of risk across several areas within the environment where care is being administered.
• Assist in the implementation of appropriate action to meet the specific physical, emotional and psychological, social, cultural and spiritual needs of individuals and carers.
• Assist in the delivery of complex care1 as prescribed by the registered nurse .
• Develop understanding of caring for individuals with particular conditions for example dementia, mental illness, learning disabilities.
• Develop skills in relation to coaching/teaching individuals/carers/other staff.
• Develop a working knowledge of other providers’ resources and referral systems to ensure individual’s needs are met, within parameters of practice. Engage in reflective practice including management of self and reflection on own reactions, asking questions and reflecting on answers given.
• Demonstrate good understanding of principles of consent and ensure valid consent is obtained prior to undertaking nursing and care procedures.
• Demonstrate good understanding of the Mental Capacity Act including Menatl Health Act / Deprivation of Liberties and applies principles to everyday practice seeking advice / guidance from the Registered Nurse or registered care professional as required.
• Contributing to medical assessment meetings to ensure adequate medical treatment is offered to improve service user's mental health .
• Team player to support service users as experts in their own care.
• Promoting principles of recovery, choice and personalisation, values and empowerment when working with service users.
• Supported service users and relevant community teams in determining admission objectives and ensure that these are agreed by multidisciplinary team. Support planning, co-ordination and transfer of service users across care pathways.
• Using manners which are helpful to service users and referrers, based on principles of recovery, personalisation and choice.
• Worked flexible hours service, including providing services outside of office hours and at weekends and bank holidays..

• Plan weekly session maximum 50min
• Working with clients are referred by GP, social worker and other related health professionals
• Adhere to BACP and UKCP codes of practice
• Undertake personal therapy as part of accreditation requirements
• Undertake supervision bimonthly by a BACP register integrative psychotherapist
• Maintain professional knowledge and research in area of integrative psychotherapy
• Attend training and workshops and CPD accredited by UKCP and BACP
• Prepare reports and maintain record keeping
• Professional conduct and time limited
• Adhere to professional conduct of practice and expertise within work environment
• Professional insurance as trainee integrative psychotherapist
• Working with people suffering from a range of problems
• Developing a relationship with clients to explore the underlying causes of their conflicts and behavioural difficulties
• Alleviating patients/clients distress by helping them understand inner conflicts and ways of dealing with them

• Assist qualified staff to provide specialist healthcare, neuropsychiatry, rehabilitation and enablement services to adults with cognitive impairments. This is achieved through person centred care, which is comprehensive and responsive to needs of individual and their family/carers
• Provide high standards of effective health care for people accessing assessment service. This includes intimate personal care, daily domestic duties, recreational activities, educational opportunities, and management of financial affairs and a full range of everyday living requirements
• Support senior staff with service developments and improving standards of care
• Support clinical care through MDT review, clinical supervision and professional meeting
• Effectively manage clinical area through implementation of policies and procedures
• Support senior colleagues in leadership of Neuropsychiatric Rehabilitation Service
• Adopt a flexible approach to hours of duty in order to meet the needs of the service over a twenty four period, as required

• Manage an agreed case load within agreed competence level and with support from supervisor in accordance with statutory and departmental procedures and objectives to benefit service users
• Work in a professional manner with clients, carers and relatives to establish mutual trust and understanding to ensure services provided meet identified needs, including face to face direct working
• Monitor, review and re-assess needs, risks and objectives to ensure that care provision is continually effective in achieving required or wanted outcomes
• Within the bounds of confidentiality and appropriate consents, communicate effectively with individuals and agencies using a variety of methods to keep them appropriately informed and involved
• Be aware of potential child/adult protection issues and follow Child/Adult Protection procedures
• Identify and recommend services which reflect best value
• Participate in training and continuous personal development and achieve appropriate in-service qualifications to be proficient in role
• Contribute to team activities and support individuals to assist development and to achieve optimum outcomes for service users
• Work co-operatively with other agencies and stakeholders and contribute to forums/projects to develop partnerships and services which are responsive to identified needs
• Work within corporate and statutory frameworks such as anti-discrimination, health and safety, and sustainability and demonstrate commitment to them in daily working practice
• Understand the processes of discrimination and oppression at individual, cultural and structural levels and challenge them appropriately

• Working adults in hospital setting detain under the Mental health Act (section 3) and DOLS
• Aware of safeguarding requirements and the need to report issues to nurse in charge
• Managing conflict and challenging behaviour using Maybo techniques
• Working in a professional team (nurses, shift leader, psychiatrist, psychologists, occupational therapist)
• Contribute to ward audits and action plans
• Client observation under the supervision of the mental health nurse on the shift
• Support patient care and treatment delivery under the direction of registered nurses
• Aware of the psychological, social, physical and spiritual needs of all patients
• Inform the Nurse in Charge of any changes in the patients' condition or any other significant factors relevant to the patient
• Actively participate in the rehabilitation of patients
• Provide escort to patients for leave of absence as directed by the Nurse in Charge
• Assist patients and to their relatives / visitors
• Involved in implementing individual patient care
• Ensure that patient/staff confidentiality is maintained at all times
• Engaging client in activities and promote health wellbeing
• Key working
• Discuss any issues in handover and communicate strategies for best outcomes
• Communicate effectively, both in writing and verbally, with other health care professionals, disseminating information related to the delivery of care
• Adhere to policies and procedures of the company
• Team work and professionalism in terms of dress coding and attitude
• Professional development and one to one supervision with the ward nurse
• Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.

Key worker, Precious Homes Ltd, additional responsibility since 1/08/2012 – 17/11/2014

Support worker mental health, Precious Homes Ltd, forensic adults since 2/07/ 2012-18/03/ 2013, promoted within the company.

Responsibilities of senior position

• Organizing/creating the file for the service users, risk assessments, support plans, writing reviews
• Working with multiagency
• Hold management meetings, client assessment, staff meetings, key working meeting and recording them.
• Shift leadeading and supervisory responsibility of the staff and clients
• Conflict solving and managing challenging situations thru positive behaviour strategies and CPI training
• Record keeping and service audits
• Health promotion, medication administration, GP/psychiatrist contact/medical appointment and psychiatrically reviews
• Managing finances and supporting client in accessing finances and budgeting
• Providing information, advice and advocacy on welfare rights, housing options, tenancy rights and responsibilities, with a focus on helping clients develop skills and knowledge in these areas.
• Adhere to policies and procedures of the company and the law that imply with
• Professional development and supervision/appraisal with the project manager
• Develop and maintain effective communication within the service and families and relevant others
• Supporting client throughout daily activities and life changes using person centred approach and promoting decision making and self-development.
• Medication administration, order prescription and making appointment; MAR chart records and PRN protocols updates as per psychiatrist recommendation. Maintaining contact with local pharmacy for training and information in order to have high standard of service at all times.
• Staff sickness and absence return interviews; developing process of supporting staff in identifying skills and improve strategies and knowledge.
• Monitoring health for service user diagnosed with diabetes and insulin dependent and addiction (drinking problem and history of cannabis).
• Support with safeguarding investigation, record and report making to social services and team manager.
• Health and safety audits in preventing environmental risk and managing possible findings
• Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
• Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
• Advocated for client rights and informed service users of options available to them.

• Face to face initial assessments in order to be offered the right service
• Thru phone self- referrals,; debriefing self-referrals
• Recording work with clients
• Minimum 3 caseloads per week with supervision every 6 hours client contact with the Chief Executive of CASSEL centre
• Attend in house CPD and PPD organised each week
• Undertake external personal therapy with an accredited and UKCP registered integrative psychotherapist (40 hours of personal therapy per year)
• Attending supervision and annual meetings
• Admin work in order to keep up to date the client records under the data protection law
• Working with adults on anxiety, HIV, sexual abuse, drinking problem, depression, self-esteem, confidence, achieving goals, negative thoughts, stress, social life and medical negative impact
• Two days commitment to the service and sometimes late evening in call service during other therapist sessions
• Working a multi professional service (social worker, occupational therapist, counsellor, psychotherapist, art therapist)
• Attending supervision professionally with needed information regarding work with clients in therapy
• Sales customer service, Debenhams, Freeze 24/7
• Documented client progress in confidential files.
• Scheduled regular patient appointments and new patient consultations.
• Contacted patients about appointments and treatment options.
• Maintained up-to-date clinical documentation via electronic recordkeeping systems.
• Displayed sensitivity to cultural and linguistic needs of clients and families served.

• Organize art therapy activities and promote service user participation
• Professional development and training, supervision
• Team work
• Escorting client to medical appointments
• Provided assistance to clients with accessing relevant community services such as education, training and employment to enhance wellbeing.

• Promoting the service
• Achieving targets (in the first month achieved the highest in branch)
• Code dressing
• Presenting the product
• Working with the till
• Good communication and team work

• Working with schools and other professional who were engaged in company projects.
• Assisting the president in organising campaigns children’s right and law” and fundraising
• Working with families and children with poor financial resources in order to establish and develop ways to over difficult situations.
• Performing primary accounting, looking after new members and teach them about organization’s implemented programs and speaking about children’s rights (workshop training organized for the new members).
• Assisting writing projects for Western Union and PHARE sponsorship in order to be able implementing them for children seeking help.
• 1 year post qualified experience in counselling social work from 2009 to 2010, consisted in giving therapy to children who have experienced traumatic phases in their life: social excluded, domestic violence and discrimination.
• Actively involved as a project worker in programs aimed to benefit disadvantaged children (roma, single parents and families with low standards of living) named: Campaign "Children's Rights", National Student Conference on Psychology child, adolescent and family in contemporary society; Volunteer-first step to profession of tomorrow and Sexually transmitted diseases - open
• Collaborating social workers to fill the social reports and analyse the caseloads of children and families included in programs of Save the Children and writing reports for new problematic cases. Communication sessions every week with regard their school homework or domestic difficulties: with one parent for example. Supporting families with information regard psycho-social issues and counselling programs based on domestic socio-psychology unbalanced relationships.
• Analysed data and information to identify issues and create tailored solutions.