Nicoleta Pintilie
Portsmouth,Hampshire
Summary
Experienced professional with a strong background in environmental science and public relations. Demonstrates exceptional skills in journey and route planning, multi-drop routes, and payment processing. Known for resilience, tenacity, and the ability to remain calm under pressure. Adept at problem-solving, financial budgeting, and programme development. Committed to diversity and inclusion awareness with a positive disposition. Career goal: To leverage expertise in stress handling and communication skills to drive success in challenging environments.
Dependable individual with strong driving skills and commitment to customer service. Demonstrates excellent navigation abilities and effective communication. Aims to provide safe, timely, and friendly transportation to all passengers.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work history
Uber driver
Uber
Portsmouth, Hampshire
09.2023 - Current
- Transported passengers to desired destinations, resulting in satisfied customers.
- Provided support for elderly or disabled passengers, ensuring a comfortable journey.
- Conducted financial transactions for fare collection efficiently, ensuring accuracy.
- Managed difficult driving conditions during inclement weather to ensure passenger safety.
- Assisted tourists with language barriers using basic foreign language skills.
- Kept vehicle in top condition through regular maintenance checks, prolonging its lifespan.
- Assisted with luggage handling, enhancing the customer experience.
- Achieved smooth rides by driving carefully and defensively at all times.
- Handled high pressure situations during peak hours, maintaining excellent service standards.
- Followed procedures for handling lost items left behind by passengers.
Fast food delivery driver
Uber Eats
Portsmouth, Hampshire
03.2020 - 09.2023
- Kept record of delivered items for accountability purpose.
- Liaised effectively with restaurant staff to coordinate order preparation and delivery timings.
- Resolved customer issues quickly, improved overall experience.
- Ensured accurate order fulfilment for increased customer trust.
- Updated management about any customer complaints or suggestions, helped improve service quality.
- Built good rapport with regular customers which resulted in repeat business.
Picker and packer
Sainsbury's
Stoke-on-Trent, Staffordshire
01.2020 - 03.2020
- Ensured smooth operations with regular maintenance of packing machines.
- Assisted new team members, fostered cooperative working relationships.
- Cleaned work area, promoted a healthy and safe environment.
- Labelled packages correctly to facilitate proper delivery.
- Improved warehouse efficiency by meticulously sorting and arranging items.
- Followed company guidelines whilst packing merchandise, maintained brand consistency.
Education
HND - Business and Management
The London College
Hounslow 01.2023 - 12.2025
Environmental Protection - Protectia Mediului
Colegiu Sandu Aldea Calarasi
Romania 09.2010 - 07.2014
Skills
- Drive in adverse conditions
- Stress handling
- Multi-drop routes
- Payment Processing
- Journey and route planning
- Environmental science knowledge
- Resilience and tenacity
- Financial budgeting
- Diversity and inclusion awareness
- Positive disposition
- Calm under pressure
- Problem-solving
- Communication skills
- Public Relations
- Programme development
Affiliations
- travel
Timeline
Uber driver
Uber
09.2023 - Current
HND - Business and Management
The London College
01.2023 - 12.2025
Fast food delivery driver
Uber Eats
03.2020 - 09.2023
Picker and packer
Sainsbury's
01.2020 - 03.2020
Environmental Protection - Protectia Mediului
Colegiu Sandu Aldea Calarasi
09.2010 - 07.2014