Nicoleta-Antonia Ganta
Summary
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Forward-thinking Assistant Manager skilled at leading teams to efficiently meet goals. Successful background matching employees with roles for maximum performance. Upbeat and proactive with strong focus on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Assistant manager
Cash Converters
Harlesden, Brent
09.2022 - 07.2023
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
- Developed organisational policies for administrative oversight and internal controls.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
Event assistant
Michael Wisher
Wembley, Brent
09.2019 - 05.2021
- Helped catering teams with food running and guest services to meet team goals.
- Assisted patrons with locating restrooms and concession stands.
- Assisted with contract management and negotiations, learning industry best practices and pricing structures.
- Coordinated event flow, working with teams to solidify day-of logistics.
- Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
- Handled cash and POS transactions to process event sales quickly and accurately.
Education
VTCT Level 2 Diploma - Beauty Therapy Studies
Barnet and south gate collage
Colindale, Barnet 09/2019 - 09/2020
NVQ Level 2 - Customer Service
First Rung Independent School
London 02/2017 - 02/2018
Edexcel Functional Skills Level 2 - English
The Helix Education Centre
05/2016 - 07/2017
Edexcel Functional Skiils Level 2 -
Helix education center
Harrow 05/2016 - 06/2017
OCR Functional skills Level 1 - Information and Communication Technology
First Rung Independent School
London 02/2017 - 02/2018
Skills
- Problem-solving
- Multilingual
- Public relations
- Customer-focused
- Time management
- Leadership
- Team building
- Communication skills
- Target motivated
- Outstanding customer service
- Strategic planning
- Inspiring leadership
Timeline
Assistant manager
Cash Converters
09.2022 - 07.2023
Event assistant
Michael Wisher
09.2019 - 05.2021
VTCT Level 2 Diploma - Beauty Therapy Studies
Barnet and south gate collage
09/2019 - 09/2020
NVQ Level 2 - Customer Service
First Rung Independent School
02/2017 - 02/2018
Edexcel Functional Skills Level 2 - English
The Helix Education Centre
05/2016 - 07/2017
Edexcel Functional Skiils Level 2 -
Helix education center
05/2016 - 06/2017
OCR Functional skills Level 1 - Information and Communication Technology
First Rung Independent School
02/2017 - 02/2018
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