Nicole Celyne Salgado- Lao
Bridgnorth,SHR
Summary
I possess comprehensive expertise in both clinical and non-clinical aspects of Physical Therapy and general healthcare practices, with a specialized focus on U.S. healthcare operations and electronic health records (EHR). My experience as a Practicum Coordinator has strengthened my ability to coordinate student placements and collaborate with healthcare facilities. I uphold strict adherence to HIPAA regulations and maintain confidentiality at all times. With strong organizational and multitasking abilities, I consistently meet tight deadlines and contribute to improved patient care through collaborative teamwork and operational efficiency.
Overview
13
13
years of professional experience
Work History
Virtual Practicum Coordinator - Part-Time
Academy of Healthcare Services
04.2025 - Current
- Coordinated Community Service and Addictions Worker student practicum placements and monitored portfolio requirements
- Maintained regular communication with healthcare facilities to arrange training opportunities
- Assisted recent graduates in connecting with potential employers and placement sites in Edmonton
- Managed student schedules, documentation, and compliance requirements (e.g., First-Aid, Safe Medication Management, FOIP, WHMIS, immunization)
Physical Therapist
VisayasMed
05.2025 - 11.2025
- Assessed patient mobility, strength, and functional abilities across diverse clinical settings.
- Designed and implemented individualized treatment plans incorporating manual therapy, therapeutic exercise, and assistive device recommendations.
- Delivered evidence-based pain management interventions, including heat and cold therapy, ultrasound, and activity modification.
- Supervised student physical therapists to support clinical skill development and professional growth.
Medical Equipment Consultant/Physical Therapist
Resemaine Non-Spec Wholesale Trading and IMBIOLAB
10.2020 - 05.2025
- Ensure compliance as PRC-licensed staff in medical equipment distribution.
- Provide clinical expertise on medical devices per FDA standards.
- Develop and implement home health rehab programs.
- Deliver therapy and pain management for musculoskeletal and neurological conditions.
- Educate patients on exercises, injury prevention, and lifestyle adjustments.
- Collaborate with healthcare teams for patient care.
Physical Therapist Auditor (Remote)
NY Homeside Rehab - Limitlessli
09.2023 - 12.2024
- Reviewed PT, OT, and ST documentation for insurance and billing compliance
- Checked patient records and treatment notes for accuracy
- Collaborated with therapists to address and resolve documentation discrepancies.
- Evaluated therapy progress to support continued care or discharge decisions
- Conducted utilization reviews to assess medical necessity
Physical Therapist
VisayasMed Hospital
01.2023 - 05.2024
- Assessed mobility, strength, and function in various settings.
- Developed treatment plans with manual therapy, exercises, and assistive devices.
- Applied pain management techniques, including heat, cold therapy, and ultrasound.
- Supervised and mentored student physical therapists.
Home Health Physical Therapist
Self-employed
10.2012 - 09.2023
- Treated patients with physical limitations in a home care setting.
- Developed treatment plans with exercises and hands-on therapy to improve mobility and independence.
- Designed activities to enhance daily living skills.
- Updated patients and families on treatment progress and outcomes.
Medical Records Processor (Remote)
HealthyBOS, LLC
12.2020 - 08.2023
- Handled accurate medical records and data entry in SNAP Resupply.
- Collected health records for CPAP supplies and assessed compliance.
- Matched prescriptions with supplies and processed shipments via Brightree.
- Medical Transcription
Volunteer
Project Balik Buhay - Dept. of Health Phils.
05.2021 - 09.2021
Patient Service Representative 1 (Remote)
HealthSystems Solutions, Inc.
06.2020 - 12.2020
- Handled inbound calls for customer intake.
- Performed data entry tasks for durable medical equipment (DME) claims processing.
- Communicated with doctors via phone to coordinate patient appointments and medical documentation.
Medical Records Processor
PicnicHealth
09.2018 - 05.2020
- Uploaded and verified U.S. medical records in PicnicHealth for mobile access.
- Reviewed EHRs, including evaluations, notes, labs, and imaging reports.
- Identified ICD-10 codes and SNOMED CT terms.
- Performed quality checks and supported training and audits.
Sports Physiotherapist
Plyobox Performance Sports Center
03.2016 - 05.2018
- Treated athletes and individuals with sports injuries.
- Assessed, diagnosed, and created rehab programs.
- Managed injury prevention and recovery plans.
- Worked with healthcare teams to optimize performance.
Senior Process Associate
Medicall Philippines Inc. - Cognizant
06.2013 - 02.2016
- Processed patient orders for DME, Home Health, and PT in Workers' Compensation claims.
- Managed requests from clients, insurers, and providers.
- Performed data entry across multiple systems.
- Verified and followed up on DME deliveries.
Physical Therapist
Rehab Medics Inc. - Chong Hua Medical Arts Center
03.2013 - 09.2013
- Evaluated and developed rehabilitation plans.
- Provided quality care to patients and clients.
- Communicated with multidisciplinary teams.
- Ensured the well-being of patients and clients.
- Supervised Physical Therapy students in the clinical setting.
Education
Bachelor of Science - Physical Therapy
Velez College
Cebu City, Cebu, Philippines04-2012
Skills
- WebPT
- ClickUp
- CPT Codes
- ICD Codes
- HCPCS Codes
- Brightree
- CMS (Centers for Medicare & Medicaid Services)
- HIPAA Compliance
- Patient Assessment and Treatment Planning
- Therapeutic Modalities and Exercise
- Pain Management Interventions
- Strength and Endurance Training
Active Licenses
- Philippine PT License No. 0024982
- New York State PT License No. 042975
Relevant Certifications
Patient Perspectives in ACL Injury and Rehab
ACL Study Day
Webinar
April 8, 2025
Hamstring Stretches - Frequency Required to Maintain Knee Extension Range of Motion
FLEX CEUs
Webinar
January 14, 2025
Heart and Vascular Institute 17th Annual Cardiovascular Symposium Cardiovascular LEAP: Leading Edge Advancements and Evolving Paradigms
Webinar
August 2 - 4, 2023
University of Santo Tomas, Building Blocks: Foundations of Health and Wellness in Children
Webinar
July 22, 2023
IGNITE 2023: Essentials of Dysrhythmia Recognition
Webinar
July 21, 2023
The Philippine Society of Echocardiography: Stretching the Limits - Giant Aortic Aneurysm in Marfan Syndrome
Webinar
July 17, 2023
The Medical City: Children's Summit 2023
Webinar
June 17, 2023
Somatic Philippines: Manual Therapy and Movement Enhancement for the Lumbosacral Region
Cebu Doctor's University, Mandaue City, Cebu
March 3 & 4, 2018
Reach Physical Therapy: SPORTTAPE Kinesiology Taping
Plyobox Sports Performance Center, Cebu City
March 14 & 15, 2015
Professional Development
PAOMPT: Hacking the Deadlift
Webinar
May 8, 2021
Enovis Education: Enhancing Outcomes in Female ACL Rehabilitation
Webinar
June 15, 2023
JAG-ONE Physical Therapy: 2nd Annual Summer Sports Medicine Update
Webinar
June 16, 2023
References
Available upon request.
Timeline
Physical Therapist
VisayasMed
05.2025 - 11.2025
Virtual Practicum Coordinator - Part-Time
Academy of Healthcare Services
04.2025 - Current
Physical Therapist Auditor (Remote)
NY Homeside Rehab - Limitlessli
09.2023 - 12.2024
Physical Therapist
VisayasMed Hospital
01.2023 - 05.2024
Volunteer
Project Balik Buhay - Dept. of Health Phils.
05.2021 - 09.2021
Medical Records Processor (Remote)
HealthyBOS, LLC
12.2020 - 08.2023
Medical Equipment Consultant/Physical Therapist
Resemaine Non-Spec Wholesale Trading and IMBIOLAB
10.2020 - 05.2025
Patient Service Representative 1 (Remote)
HealthSystems Solutions, Inc.
06.2020 - 12.2020
Medical Records Processor
PicnicHealth
09.2018 - 05.2020
Sports Physiotherapist
Plyobox Performance Sports Center
03.2016 - 05.2018
Senior Process Associate
Medicall Philippines Inc. - Cognizant
06.2013 - 02.2016
Physical Therapist
Rehab Medics Inc. - Chong Hua Medical Arts Center
03.2013 - 09.2013
Home Health Physical Therapist
Self-employed
10.2012 - 09.2023
Bachelor of Science - Physical Therapy
Velez College