nicole Yowakim
Ilford,redbridge
Summary
.
Experienced hospitality professional focused on providing exceptional customer service in fast-paced environment. Capable of ensuring smooth operations and enhancing guest satisfaction through strong interpersonal and collaboration skills. Skilled in multitasking and maintaining high standards under pressure.
Overview
3
3
years of professional experience
Work History
Commis waiter / receptionist
Roka Aldwych Ltd
City of London, City of Westminster
11.2021 - 09.2024
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Prepared tables prior to service – enhanced dining experience for patrons.
- Verified completed orders and served guests at tables.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Prepared tables for guests and reset tables between customers.
- Welcomed and seated guests, ensuring a comfortable dining experience.
Education
Bachelor of Arts - cre
Bath Spa University
Bath 09.2024 -
Skills
- Food safety understanding
- Customer Service
- Fine dining expertise
Languages
Arabic
Advanced
Timeline
Bachelor of Arts - cre
Bath Spa University
09.2024 -
Commis waiter / receptionist
Roka Aldwych Ltd
11.2021 - 09.2024
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