Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic
Nicole Williams

Nicole Williams

Burgess Hill,West Sussex

Summary

I'm a dedicated professional with extensive expertise in special education and a deep understanding of family dynamics and learning disabilities. Demonstrates proficiency in safeguarding laws, multidisciplinary teamwork, and behaviour management techniques. Skilled in record-keeping accuracy, diary management, and building relationships while maintaining respect for diversity. Committed to providing physical and emotional support through a client-centred approach, ensuring effective communication and proactive care planning. Holds Emergency First Aid certification and health and safety training, aiming to enhance the quality of care provided to clients.

I am a hardworking and proactive individual, dedicated to providing exceptional learning experiences for students. Friendly and open communicator with excellent time management skills.

Overview

22
22
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Teaching Assistant

Woodlands Meed College
Burgess Hill, West Sussex
01.2021 - 03.2025
  • Teaching assistant in a special needs school college, I am working with 14–19-year-olds with complex needs within the college
  • Helping teachers in the classroom with a variety of activities, assisting students in group or 1-1 scenario with communication, emotional well-being, or educational needs
  • Liaising with parents and therapists when needed face to face or via phone & email
  • Provided feedback on pupil's work, identifying areas for improvement.
  • Participated in teacher-parent conferences regarding students' progress or problems.
  • Maintained up-to-date records of pupil progress, tracking individual development effectively.
  • Supported classroom teacher with behaviour management, promoting positive learning environment.

Senior Care & Admin Assistant

Oakhurst Court
Godstone, Surrey
03.2020 - 01.2021
  • Liaising with hospital, therapists, and doctors to book and in and set up the correct treatments plans for all the residents
  • Preforming all aspects of the care role, assisting residents with personal care, dressing, activities, food, and drinks
  • Filling in all appropriate paperwork and keeping the home clean and tidy
  • Managing all incoming calls from families, professionals and other interventions, ensuring all relevant parties have all correct and up to date information
  • Organising the busy diary for the care home, planning all staff holidays, weekly rota’s and booking agency staff when needed
  • Filling out all paperwork including best interest decisions, mental capacity assessments and end of life paperwork
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Facilitated smooth communication between patients and medical staff, and families.

Temporary Spa Therapist

4 Leisure Recruitment
01.2020 - 03.2020
  • Performing spa treatments in 5 star spas across Sussex for the guest of the hotel and day spa
  • Developed a loyal client base of repeat customers through outstanding levels of service.

Manager/Senior Therapist

Beautique Medispa
06.2018 - 01.2020
  • I ran all aspects of the beauty salon, carrying out all staff interviews, initial salon procedure training and any in-house training for all new and established staff, this can be one on one and group sessions to teach them new skills or develop existing ones
  • Dealing with all customer complaints and difficulties
  • This role includes staff management, stock control, holiday and staff sickness and Rota's
  • When I came back from maternity leave I continued to run full column of the advanced treatments and assisted the manager with training and the day to day running of the salon

In Flight Beauty Therapist

Virgin Atlantic
04.2007 - 06.2008
  • Providing treatments for upper class passengers during their flights
  • Managing and hitting treatment targets
  • Here I completed a 6-week intensive training course

Manager

Beauty Gallery
04.2006 - 04.2007
  • Setting up this new salon for the owner of Inches of Oxted
  • I started this salon from scratch, employing all staff, setting out the treatment menus, sorting out promotions, dealing with all staffing issues, and stock control
  • Performing a full treatment column

Senior Therapist

Inches Of Oxted
09.2004 - 04.2006
  • Carrying out all treatments and dealing with stock

Senior Therapist

Tulsi Reigate
09.2004 - 02.2004
  • Performing all treatments

Manager

Re-aqua Sunbury
02.2004 - 01.2003
  • Hands on therapist, and manager doing all staff rosters, stock take and ordering, holidays, interviewing

Therapist

Inches Of Oxted
01.2003 - 11.1999
  • Performing all Treatments part time and full time while studying for my foundation degree

Education

BTEC ND - Beauty Therapy

London College Of Fashion
London
01.1999 - 01.2001

Foundation Degree - Beauty Therapy

London College Of Fashion
London
01.2001 - 01.2003

PTTLS - Teaching

East Surrey College
Redhill Surrey
01.2010 - 01.2011

Diploma - Customer Service

East Surrey College

VTCT Assessors Award - undefined

Lashes Academy

Care Certificate - undefined

Care Skills Academy

End of life Care level 2 - undefined

Qudos Training

Health and Social Adult Care Level 2 - undefined

Qudos Training

Skills

  • Expertise in special education
  • Understanding learning disabilities
  • Behaviour management techniques
  • Physical and emotional support
  • Safeguarding policies and procedures
  • Building relationships
  • Excellent organisation & record keeping
  • Effective communication

Certification

  • Certificate in understanding anxiety and stress in young people
  • Certificate in speech and language therapy service, certificate in speech sounds
  • Eating and drinking - signs of aspiration & positive mealtimes
  • Certificate in understanding mental health for primary school and academies
  • Certificate in social, emotional and mental health needs
  • Certificate in developmental language disorder
  • Open Learn certificate in exploring anxiety
  • Team Teach
  • Makaton


Personal Information

Date of birth: 04/29/82

References

Available on request

Timeline

Teaching Assistant

Woodlands Meed College
01.2021 - 03.2025

Senior Care & Admin Assistant

Oakhurst Court
03.2020 - 01.2021

Temporary Spa Therapist

4 Leisure Recruitment
01.2020 - 03.2020

Manager/Senior Therapist

Beautique Medispa
06.2018 - 01.2020

PTTLS - Teaching

East Surrey College
01.2010 - 01.2011

In Flight Beauty Therapist

Virgin Atlantic
04.2007 - 06.2008

Manager

Beauty Gallery
04.2006 - 04.2007

Senior Therapist

Inches Of Oxted
09.2004 - 04.2006

Senior Therapist

Tulsi Reigate
09.2004 - 02.2004

Manager

Re-aqua Sunbury
02.2004 - 01.2003

Therapist

Inches Of Oxted
01.2003 - 11.1999

Foundation Degree - Beauty Therapy

London College Of Fashion
01.2001 - 01.2003

BTEC ND - Beauty Therapy

London College Of Fashion
01.1999 - 01.2001

Diploma - Customer Service

East Surrey College

VTCT Assessors Award - undefined

Lashes Academy

Care Certificate - undefined

Care Skills Academy

End of life Care level 2 - undefined

Qudos Training

Health and Social Adult Care Level 2 - undefined

Qudos Training
Nicole Williams