Nicole Waugh
London,United Kingdom
Summary
Proactive and enthusiastic individual eager to transition into data analysis. Strong foundation in market research, data interpretation, and performance analysis, excited to leverage these skills in a data-driven environment. Experienced in leading operations, enhancing productivity, and using data insights to drive strategic decision-making, well-placed to contribute effectively in data analysis role. Developed keen eye for detail, analytical thinking, and strong ability to collaborate across teams. Eagerness to learn new technologies and data tools positions as a driven candidate. Currently expanding knowledge in SQL and data analysis tools, particularly interested in using data-driven strategies to solve business challenges, improve performance, and optimise operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Real Estate Associate
RE/MAX
London, United Kingdom
2023.10 - 2024.02
- Undertook training in market research methodologies and data analysis relevant to real estate.
- Gained exposure to client interactions, property evaluations, and data-driven market insights.
- Observed Comparative Market Analyses (CMA) and learned how data supports decision-making in property transactions.
- Developed foundational skills in communication and relationship-building within real estate.
Department Manager (STS)
Ann Summers
London, United Kingdom
2015.05 - 2023.07
- Conducted competitor analysis and market research, leveraging data to inform product strategy and improve sales performance.
- Managed merchandising and stock levels, ensuring products were available and well-presented.
- Led team of 10+, training on new and existing products while fostering collaboration to maintain high service standards.
- Utilised data insights to track KPIs, adjusting strategies to optimise results.
- Drove Buzz promotion by training staff on cross-selling, leading to significant increase in Buzz sales and improved strike rates (1 in 5 to 1 in 3).
Admin
Our Future Tutoring
London, United Kingdom
2021.09 - 2022.01
- Organised and maintained information in digital and paper formats, ensuring data was up to date and accessible.
- Handled queries and complaints from clients and staff, demonstrating problem-solving and effective communication.
- Collaborated with teams to ensure smooth office operations and resolve issues proactively.
- Assisted in scheduling and task coordination, contributing to efficient office operations.
Education
BTEC Extended National Diploma - Health & Social Care
John Ruskin College
South Croydon 2011.09 - 6 2013
Bachelor of Science - Health & Social Care
University of Bedfordshire
Luton 2013.09 - 7 2018
Skills
- Data Analysis & Market Research: Skilled in gathering, interpreting, and presenting data to inform decisions and identify trends driving business insights
- Problem-Solving & Critical Thinking: Employ analytical and creative approaches to address challenges, such as identifying market gaps or resolving client issues effectively
- Communication: Excellent written and verbal communication skills, conveying information clearly to both technical and non-technical stakeholders
- Collaboration & Teamwork: Work effectively with cross-functional teams, contributing to successful completion of team goals and objectives
- Data Visualisation & Reporting: Proficient in using Microsoft Excel to analyse and visualise data, creating clear, actionable reports based on findings
- Cloud Technologies & CRM Systems: Experience with Microsoft Dynamics 365 for managing client data and ensuring smooth CRM operations
- Attention to Detail & Organisational Skills: Strong ability to maintain accurate records and manage data across multiple systems, ensuring consistency and quality
Certification
- Code First Girls - MOOC Sprint: Introduction to Agile & Scrum
October 2024
- Code First Girls - Kickstarter Course: Introduction to Data and SQL
November 2024
- Janet’s - Microsoft Excel Complete Course - Beginner To Professional (Updated 2025)
2025
Timeline
Real Estate Associate
RE/MAX
2023.10 - 2024.02
Admin
Our Future Tutoring
2021.09 - 2022.01
Department Manager (STS)
Ann Summers
2015.05 - 2023.07
Bachelor of Science - Health & Social Care
University of Bedfordshire
2013.09 - 7 2018
BTEC Extended National Diploma - Health & Social Care
John Ruskin College
2011.09 - 6 2013