Summary
Overview
Work history
Skills
Certification
Additional Information
Timeline
Education
References
Generic
Nicole Turner

Nicole Turner

Sales
Norden

Summary

Experienced highly motivated sales professional with hardworking mentality, consultative approach to business and demonstrated success in increasing company profits.

Clear communicator, practiced multitasker with good relationship-building abilities for new business with focus on also maintaining and extending existing client relationships.

Excellent problem-solving skills and adapts strategies to increase sales and retention. Proven success at negotiating commercial contracts.

Friendly and supportive team leader.

Overview

31
31
years of professional experience
1
1
Certificate
3
3
years of post-secondary education

Work history

Account manager

inTEC
Manchester
03.2022 - Current
  • IT Business systems consultation, forming solutions, writing quotes and winning approval within existing accounts
  • Delivering exceptional customer service, addressing customer queries and handling customer complaints.
  • Negotiating IT, VoIP. DIA, Microsoft, MSP contracts and closing deals to achieve favourable terms.
  • Target £500k + achieved

Area manager

Muraspec
, Nottingham Yorkshire
03.2019 - 05.2020
  • Expanded accounts revenue with existing and new business meetings
  • Specification and consultation of bespoke designs with end users, architects and designers
  • Negotiating prices and installations Target 450k

Account Manager

Gerfloor
, France Warwick
03.2018 - 03.2019
  • Introduced new product into new customers from own contacts
  • Arranged sampling and customer site visits to factory in France

Area manager

Hills Prospect
, Cambridge London
04.2017 - 02.2018
  • Developed new business with 80% uplift in sales
  • Managed relationships, product promotions and expanded product portfolio with brand managers

National account manager

Novograf
, National
01.2012 - 03.2017
  • New business calls, arranged meetings for participating in conception of new design through to large estate roll outs with repeat business.
  • Built strong relationships with stakeholders within large retailers, hotels, banks, design agencies, architects, procurement, QS, commercial shop-fitters and project managed roll outs
  • Achieved £600k annual targets and KPI's

Business Owner

Springbok Trekkers
01.2004 - 04.2010
  • Own business startup restaurant First year turn-over £1 Million.
  • Business strategy, budgets, forecasts, multi media campaigns, procurement, licensing, CCTV and POS to maximize safety and sales.
  • Managed high volume recruitment, motivated team, developed long-term quality relationships with customers for profitability and growth.

Sales Manager

Call Scripter
, National
09.2000 - 01.2004
  • New business sales of Call Centre software
  • Established reseller network & partner relationships, design, setup and project management of approved solutions

Senior Solutions Sales Executive

SIEMENS
Johannesburg, South Africa
01.1993 - 07.2000
  • Promoted to Account Manage large corporate organizations with complex IT requirements. Consulted with solution strategies for winning sales based on customer requirements
  • Awarded 11 million rand contract for MSP, Cabling and Cisco Network for Santon Convention Centre

Skills

  • Business acumen
  • Leadership & Communication
  • Strategic Planning & Implementation
  • Contract Development & Negotiations
  • Team Player & Problem-Solving
  • Account Management & development
  • Sales Action Plans
  • Networking
  • Account servicing
  • Forecasting abilities
  • Complaint handling
  • Customer rapport
  • Account Director
  • New Business

Certification

Miller Heiman Strategic Sales


Dale Carnegie High Impact presentations


Pilates and Yoga teacher

Diet & Nutrition Nutrition advisor

NLP Practitioner level 3

CPD During Covid -May 20/Mar 22


Microsoft Teams (2022)

Additional Information

  • Microsoft 365, Azure & AI Copilot
  • Software CRM & ERP
  • Networking solutions
  • Telecommunication call centres
  • Managed Service Provider
  • Information Communication Technology
  • Large print format and design
  • Many vertical market sectors


Timeline

Account manager

inTEC
03.2022 - Current

Area manager

Muraspec
03.2019 - 05.2020

Account Manager

Gerfloor
03.2018 - 03.2019

Area manager

Hills Prospect
04.2017 - 02.2018

National account manager

Novograf
01.2012 - 03.2017

Business Owner

Springbok Trekkers
01.2004 - 04.2010

Sales Manager

Call Scripter
09.2000 - 01.2004

Senior Solutions Sales Executive

SIEMENS
01.1993 - 07.2000

MBA - Business Economics

IAC
01.1990 - 01.1993

Education

MBA - Business Economics

IAC
Johannesburg
01.1990 - 01.1993

References

References available upon request.
Nicole TurnerSales