Nicole Selhi
Summary
I am a dedicated second year LLB Law (Hons) student. I have always felt a strong sense of justice and the need to speak up and defend those in need when necessary, consequently law is an area I feel very passionate about given it's place in today's ever-changing society.
Being given the role of Head of House during school required me to support others and be able to mediate and resolve difficult situations. Furthermore, five years of working in hospitality has really developed my customer service skills and improved my team-working skills.
I often spend my free time working in a nursery, this has shaped my values of patience, empathy, teamwork, adaptability, respect, and a commitment to joy. These values continue to guide my interactions, decisions, and approach to both personal and professional endeavours.
Furthermore, five years of working in hospitality has really enhanced my customer service skills and improved my team-working skills. This experience has also increased my ability to communicate well to others as it’s something I’m very familiar with.
Overview
5
5
years of professional experience
Work History
Waitress/Bartender
The Palmichael Restaurant
09.2020 - Current
- I perform a range of roles in this job from being the host for the evening (greeting and seating people) to waitressing (taking orders, bills and running food) and being on the bar (making and serving drinks and cocktails)
- Streamlined order processing by putting orders through the till straight away for increased efficiency through clear communication with kitchen staff.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs, e.g. more drinks, menus etc.
- Maintained a clean and organised dining area by clearing and resetting tables when possible, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service, especially when running the upstairs of the restaurant with one other waitress.
- My biggest achievements have been improving my confidence and customer service skills and being able to work smoothly in a team even in times of stress.
Nursery Practioner
The Wondergarden
12.2023 - Current
- In this job I enhance children's learning experience by incorporating play-based activities and hands-on experiences.
- Improved parent-teacher communication by providing regular updates on child progress and addressing concerns in a timely manner on the 'famly' app we use.
- Maintain a safe, clean, and nurturing environment for children to thrive in, helping their growth and development by setting out new activities throughout the day.
- Develop age-appropriate activities that are catered to the individual learning needs of each child.
- This has shaped my values of patience, empathy, teamwork, adaptability, respect, and a commitment to joy.
- These values continue to guide my interactions, decisions, and approach to both personal and professional endeavours. .
Nursery Support Staff
Abeona Warkton
05.2023 - 09.2023
- In this job I look after children from babies to pre-schoolers age 0 to 5 years, maintaining a high standard of care at all times.
- My duties include feeding, nappy changing and settling the babies to garden play and supervising activities within class time. I also take small groups of children out on trips to local parks and museums.
Activity Leader
Godolphin School
06.2022 - 07.2022
- In this job I was looking after children aged 5-15 years old (including at mealtimes and bedtimes) but also doing activities with them during the day such as sports every evening and taking them on excursions leading tours in cities such as London, Cardiff and Bath.
- I tried to maintain our teams communication by attending regular team meetings and check-ins.
- Had to adapt and come up with activities depending on the age group of children I was looking after and any other varying factors.
Waitress
The Stag Maidwell
08.2019 - 03.2020
- I provided attentive service and anticipated guest needs while they were dining, e.g. asking if they wanted more drinks.
- Took orders then took them straight to the kitchen to ensure clear communication with kitchen staff.
- Kept the dining area clean, so it was a pleasant atmosphere for guests.
Volunteer
Starlight Dance and Musical theatre school
10.2018 - 05.2019
- I helped with front of house procedures, collecting payment, and dealt with general enquiries.
- Maintained a clean and welcoming environment for dancers and parents
- I completed other tasks during quiet periods such as cleaning and admin work.
Education
Wellingborough School
Bachelor of Laws -
Nottingham Trent University
Insight Day
Mayer BrownSkills
- Excellent communication skills
- Attention to detail
- Problem solving
- Increased self-confidence
- Presentation development
- Efficient customer service skills
- Competent IT skills
- Team collaboration skills
- Developed leadership skills
- Organised and efficient in work
- Safeguarding awareness
- Child development knowledge
Awards And Acknowledgements
Receiving the role of Head of House:
In recognition of my leadership skills, I was appointed Head of house; a role requiring me to support others in need of help or advice, mediate and resolve difficult situations whilst also organising our house events and further charity events. This increased my confidence especially when talking to a large number of students, parents and staff, including the Governors.
Sports leadership qualification:
I planned and led sports sessions for children including warmups, drills, cool downs which I was then assessed on.
Achieved the rank of NCO in CCF:
I volunteered for three hours every Friday as an NCO to younger army cadets aspiring to be NCOs in the Wellingborough School Combined Cadet Force.
References
References available upon request.
Timeline
Nursery Practioner
The Wondergarden
12.2023 - Current
Nursery Support Staff
Abeona Warkton
05.2023 - 09.2023
Activity Leader
Godolphin School
06.2022 - 07.2022
Waitress/Bartender
The Palmichael Restaurant
09.2020 - Current
Waitress
The Stag Maidwell
08.2019 - 03.2020
Volunteer
Starlight Dance and Musical theatre school
10.2018 - 05.2019
Wellingborough School
Bachelor of Laws -
Nottingham Trent University
Insight Day
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