NICOLE SCORE
Swindon,Wiltshire
Summary
Dedicated and punctual employee with extensive experience in customer service. Proven ability to learn new skills quickly and tackle challenges effectively. Strong team player with a friendly demeanor, capable of working independently when required.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work history
Personal shopper
Asda
Swindon, Wiltshire
2019.03 - 2025.09
- Utilised handheld devices proficiently, ensuring speedy processing of online orders.
- Updated product knowledge regularly, aiding in efficient item selection for orders.
- Escalated issues promptly to management, leading to quick resolution of problems.
- Ensured customer satisfaction by promptly picking and packing online orders.
- Packed orders securely, minimising risk of damage during delivery.
- Scanned products efficiently, reducing checkout time for customers.
- Accommodated special requests from customers whenever possible enhancing overall shopping experience.
- Worked effectively under pressure, maintaining quality service even during peak hours.
- Prioritised urgent orders to meet tight deadlines and maintain customer satisfaction.
- Processed orders using handheld scanners with speed and precision.
- Labelled and organised packages for accurate deliveries.
Industrial cleaner
Randstad
Swindon, Wiltshire
2018.02 - 2019.02
- Improved facility hygiene by deep-cleaning hard-to-reach areas on a routine basis.
- Maintained inventory of cleaning supplies, avoiding shortages that could disrupt daily operations.
- Achieved thorough sanitisation of machinery with the use of specialised cleaning products.
- Kept communal areas tidy, creating a pleasant atmosphere for workers.
- Safely stored cleaning solutions, equipment and chemicals.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
CT Scanner and Analyst
BD Medical Pharmaceutical Systems
Swindon, Wiltshire
2014.08 - 2018.02
- Operated CT scanner to scan syringe components for analysis.
- Utilised Calypso software for result analysis.
- Facilitated data transfer between computers.
- Performed data entry tasks using Excel software.
- Duplicated files onto CDs.
- Completed data forms accurately.
Warehouse operator
Homebase
Swindon, Wiltshire
2014.03 - 2014.07
- Packaged products securely to prevent damage during transport.
- Assisted team members in achieving smooth warehouse operations.
- Communicated with supervisors to enhance overall workflow.
- Loaded lorries to ensure timely deliveries.
- Operated scanners for order processing.
Warehouse operator
B&Q
Swindon, Swindon
2014.01 - 2014.02
- Assisted in picking and packing customer orders.
- Supported adherence to health and safety protocols.
- Completed training in LLOLP procedures.
Warehouse operative
M&S
Swindon, Wiltshire
2013.09 - 2013.12
- Assisted in scanning clothing and organising items on racks.
- Supported removal of packaging from outdated stock.
- Contributed to inventory management tasks effectively.
Office cleaner
Mitie
Swindon, Wiltshire
2013.04 - 2013.09
- Assisted in maintaining hygienic workspaces through thorough desk sanitisation.
- Supported positive visitor experiences by ensuring lobby cleanliness.
- Contributed to staff health by upholding cleanliness in break rooms and washrooms.
- Enhanced workplace atmosphere through regular care of indoor plants.
- Performed hoovering and mopping tasks efficiently.
Customer sales assistant
Superdrug
Swindon, Wiltshire
2011.11 - 2011.12
- Cultivated relationships with customers through friendly interaction and assistance.
- Maintained compliance with health and safety regulations within retail environment.
- Arranged visual merchandising displays to enhance product appeal.
- Addressed queries swiftly, contributing to positive customer experience.
- Restocked shelves efficiently.
sales assistant and waitress
Sainsbury's
Swindon, Wiltshire
2009.06 - 2009.07
- Assisted customers with choosing products to enhance satisfaction.
- Maintained clean and organised displays to create a welcoming store environment.
- Replenished stock promptly to ensure product availability.
Education
NVQ Level 2 - BEAUTY THERAPY
New College Swindon
Swindon 2010.09 - 2012.08
Certificate of Higher Education - building new skills
princes trust
Swindon 2012.09 - 2012.12
Skills
- Punctuality and reliability
- Visual merchandising understanding
- Discretion and confidentiality
- Communication competence
- Bargaining techniques
- Data entry efficiency
- Order processing proficiency
- Cash handling
- Customer relations
- Online shopping assistance
- Reliability
- Online ordering familiarity
- Personal shopping expertise
Timeline
Personal shopper
Asda
2019.03 - 2025.09
Industrial cleaner
Randstad
2018.02 - 2019.02
CT Scanner and Analyst
BD Medical Pharmaceutical Systems
2014.08 - 2018.02
Warehouse operator
Homebase
2014.03 - 2014.07
Warehouse operator
B&Q
2014.01 - 2014.02
Warehouse operative
M&S
2013.09 - 2013.12
Office cleaner
Mitie
2013.04 - 2013.09
Certificate of Higher Education - building new skills
princes trust
2012.09 - 2012.12
Customer sales assistant
Superdrug
2011.11 - 2011.12
NVQ Level 2 - BEAUTY THERAPY
New College Swindon
2010.09 - 2012.08
sales assistant and waitress
Sainsbury's
2009.06 - 2009.07