Nicole Piccoli

• Designed and delivered personalised learning plans, adapting teaching methods to suit each child’s abilities and learning style.
• Supported academic development through one-on-one tutoring in reading, writing, and homework, aligned with school curricula.
• Simplified complex topics using clear language, analogies, and practical examples to enhance understanding.
• Encouraged motivation, resilience, and independent learning in a supportive environment.
• Monitored educational progress and regularly communicated updates to parents.
• Managed daily routines, including meals, rest, and hygiene, ensuring a safe and structured environment.
• Organised enriching activities and outings tailored to individual interests and developmental needs.
• Coordinated medical appointments and maintained accurate health records.

• Delivered personalised check-in/check-out experiences with a focus on efficiency and luxury-level service.
• Anticipated guest needs, offering tailored assistance to ensure a memorable stay.
• Managed reservations and special accommodations with professionalism and discretion.
• Maintained high standards in room presentation, cleanliness, guest communication, and service delivery.
• Ensured cleanliness of guest rooms and common areas, upholding hygiene and presentation standards.
• Resolved guest concerns promptly, reinforcing trust and overall satisfaction.
• Provided personalised recommendations for dining, attractions, and local events.
• Supported overall guest experience by maintaining a welcoming, organised, and service-focused front desk environment.

• Crafted personalised learning programs that sparked children’s curiosity and supported their academic, emotional, and social growth.
• Fostered a warm, inclusive environment where each child felt valued and empowered to thrive.
• Emphasised the importance of creating structured routines that promote stability and confidence in young learners.
• Prioritised the use of natural materials over plastic toys, encouraging hands-on, eco-friendly play to stimulate creativity and development.
• Built strong connections with parents, providing regular insights into their child’s progress and achievements.
• Prepared detailed project presentations for parents using PowerPoint, showcasing key milestones and progress.
• Maintained personalised achievement records in custom notebooks, archiving each child’s developmental journey.
• Guided early developmental milestones, from potty training to teaching responsibility, with patience and care.
• Committed to ongoing professional growth, staying at the forefront of modern teaching techniques.

• Provided an elevated customer service experience, ensuring guests felt valued and respected
• Maintained impeccable presentation of the bar area and beverage service, aligning with high-end hospitality standards
• Managed inventory and stock with precision and organisation, ensuring seamless operations
• Demonstrated knowledge of drink recipes for improved customer experience.
• Created an inviting atmosphere through friendly interaction with customers.
• Resolved customer complaints promptly to maintain good relationships.
• Handled cash transactions securely minimising risk of theft or fraud.

• I allocate dedicated time each week to offer practical support and provide Bible teachings to others. By incorporating volunteering into my schedule, I remain flexible and adaptable, adjusting my personal commitments to meet the needs and circumstances of those I serve. Recognizing that each individual as a unique learning style and approach, I prioritise flexibility, understanding and patience in my interactions.