Years of Professional Experience
Nicole O'Pray
Holmfirth,Kirklees
Summary
Experienced Education Facilitator and registered Paramedic with a strong healthcare background and a passion for developing confident, competent learners. Proven ability to deliver engaging, evidence-based training across pre-hospital and clinical settings, translating complex medical concepts into practical, real-world learning. Highly skilled in adult education, assessment, and scenario-based teaching, with a learner-centred, inclusive approach that supports professional development, patient safety, and high-quality care.
Overview
11
11
3
3
Certificates
Work history
Education Facilitator (Paramedic)
Basegreen Academy
Holmfirth
04.2025 - Current
- Facilitated engaging sessions to enhance understanding of various subjects.
- Modified teaching methods to accommodate individual learning styles.
- Incorporated interactive activities into lessons to boost student engagement.
Paramedic
North West Ambulance Service
Manchester
11.2021 - 02.2025
- Evaluated patient vital signs and status to identify care needs.
- Provided treatment to patients at home to alleviate pressure on hospital resources.
- Administered tests and medication to assess and stabilise patients in the field or during transit.
- Executed critical decision-making in high-pressure situations.
- Briefed healthcare workers on complex patient conditions and injuries during handovers.
- Developed rapport with coworkers and local hospital staff to enhance patient care.
- Demonstrated commitment to quality care through ongoing training and development.
Paramedic Emergency Service Support
North West Ambulance Service
Greater Manchester
04.2020 - 10.2021
- Assisted north west ambulance service during covid-19 pandemic.
- Responded to emergency and non-emergency patient transport situations.
- Retrieved and transported patients to and from hospital safely.
- Maintained dignity and respect for patients and relatives through referrals and transport.
- Ensured accurate record-keeping with patient report forms.
- Monitored and recorded patients' physical and emotional state, reporting concerns to senior clinicians.
Healthcare Assistant
National Health Service
Ashton-under-Lyne
09.2017 - 08.2018
- Provided gold standard care to 30 inpatients living with dementia
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Maintained individual routines and respecting independence
- Built patient confidence through physical exercise, promoting participation in social, well-being, and recreational activities
Section Manager
Fabulous Fan Fayre
Manchester
01.2015 - 08.2018
- Managed operations of 8+ food and beverage outlets.
- Assisted with cash register operations for cash, cheque, and credit card transactions with precision.
- Completed point of sale opening and closing procedures, including counting cash register contents.
- Monitored sales floor regularly to identify and resolve urgent issues.
- Addressed customer relations issues graciously while adhering to company policies.
- Supported new sales members to foster a positive company culture.
Education
Bachelor of Science - Paramedic Science
Liverpool John Moores University
Liverpool 09.2018 - 07/2021
Level 3 Extended BTEC - Uniformed Public Services
Xaverian Sixth Form College
Manchester 09.2014 - 07/2016
GCSEs - Secondary Education
Longdendale High School
Hollingworth, Tameside 09.2009 - 07/2014
Skills
- Excellent communication skills
- High-pressure decision management
- Critical decision-making skills
- Patient care and referrals
- Dynamic risk assessment
- Clinical leadership
- Public speaking
- Lesson planning
- Exam invigilating
- Accessible teaching
Certification
Level 3 Award in Education and Training
Level 3 Certificate in Assessing Vocational Achievement
The Difficult Airway Course EMS
Timeline
Education Facilitator (Paramedic)
Basegreen Academy
04.2025 - Current
Paramedic
North West Ambulance Service
11.2021 - 02.2025
Paramedic Emergency Service Support
North West Ambulance Service
04.2020 - 10.2021
Bachelor of Science - Paramedic Science
Liverpool John Moores University
09.2018 - 07/2021
Healthcare Assistant
National Health Service
09.2017 - 08.2018
Section Manager
Fabulous Fan Fayre
01.2015 - 08.2018
Level 3 Extended BTEC - Uniformed Public Services
Xaverian Sixth Form College
09.2014 - 07/2016
GCSEs - Secondary Education
Longdendale High School
09.2009 - 07/2014
References
References available upon request.