Nicole Koenig
Wandsworth,London
Summary
A hard-working, outgoing and ambitious professional with a Bachelor of Business Science with Honours in Organisational Psychology and Change Management from the University of Cape Town. I have experience working in recruitment, client relationship management and data-focused business environments, where I have developed strong analytical, communication and stakeholder management skills. I am particularly passionate about the intersection of sport, psychology, data and brand engagement, and I am seeking opportunities within the sports and entertainment industry where I can contribute to strategic partnerships, fan engagement and commercial growth. Alongside my professional experience, I completed work experience with Saracens FC within their Operations and Hospitality team during the Showdown Six event in March 2026, further strengthening my interest in the commercial side of sport.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
Work history
Account Manager & Recruitment Consultant – Hospitality
James Lewis Recruitment
London
2024.06 - 2026.05
- Manage and develop relationships with luxury 4 and 5 hotel clients across London, delivering tailored recruitment solutions across front and back-of-house functions.
- Lead end-to-end recruitment processes including candidate sourcing, screening, interviewing, placement, and post-placement support.
- Combine account management, business development, and recruitment delivery to support client growth and staffing strategy.
- Analyse hiring needs, market trends, and workforce challenges to advise clients on effective recruitment and retention approaches.
- Build and maintain high-quality international candidate network, ensuring compliance and strong candidate experience throughout recruitment lifecycle.
- Work within a division originally established to support displaced Ukrainian nationals entering the UK hospitality sector, contributing to the development of a diverse and experienced talent pipeline.
- Develop long-term client partnerships through a consultative, relationship-led approach focused on reliability, efficiency, and service quality.
- Delivered presentations to potential clients, securing new business partnerships.
Work Experience – Operations & Hospitality Team
Saracens FC
London
2026.03 - 2026.03
- Completed work experience during the Showdown Six event within the Operations and Hospitality team.
- Supported event-day operations and hospitality coordination within a high-profile sports environment.
- Gained exposure to fan engagement, premium hospitality and large-scale event execution.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Displayed energy and enthusiasm in fast-paced environment.
Financial Recruitment Consultant
CA Global Finance
Cape Town
2023.02 - 2023.12
- Provided tailored executive search and specialist recruitment services across multiple industries.
- Focused on identifying senior talent with niche skillsets.
- Built and maintained strong relationships with both clients and candidates.
Sales Expert / Stock Team
House of Rituals
Amsterdam
2022.11 - 2023.01
- Created a unique customer experience while supporting merchandise and stock operations.
- Managed delivery processes and warehouse organisation.
- Contributed ideas to improve operational efficiency.
Education
Pre-Masters - Psychology specialising in Work, Motivation, Health and Leadership, and Organisational Culture
University of Amsterdam
Netherlands 2022.02 - 2022.06
Bachelor of Business Science with Honours - Organisational Psychology and Change Management
University of Cape Town
South Africa 2016.01 - 2019.12
Bachelor’s Certificate -
Durban Girls College (IEB)
Durban, South Africa 2008.01 - 2015.12
Skills
Data Analytics – GetSmarter, University of Cape Town (Feb–May 2020)
- Developed strong analytical and reporting skills, including data sorting, interpretation and business strategy analysis Skills: Data analytics, SQL, Advanced Excel
Data Science with Python – GetSmarter, University of Cape Town (May–July 2020)
- Developed practical data science and statistical analysis skills for business application Skills: Python, SPSS, R, Statistical analytics
AWARDS & ACHIEVEMENTS
Teddington Hockey Club, Premier Division (2026 - Current)
Oxted Ladies 1st Team Hockey (2024 – 2026)
Laren Dames First Team, Netherlands (2022/2023)
Senior Western Province Hockey (2019–2024)
Sports Scholarship for Hockey
South African U18 Hockey Team (2014 & 2015)
Head of House (2015)
Timeline
Work Experience – Operations & Hospitality Team
Saracens FC
2026.03 - 2026.03
Account Manager & Recruitment Consultant – Hospitality
James Lewis Recruitment
2024.06 - 2026.05
Financial Recruitment Consultant
CA Global Finance
2023.02 - 2023.12
Sales Expert / Stock Team
House of Rituals
2022.11 - 2023.01
Pre-Masters - Psychology specialising in Work, Motivation, Health and Leadership, and Organisational Culture
University of Amsterdam
2022.02 - 2022.06
Bachelor of Business Science with Honours - Organisational Psychology and Change Management
University of Cape Town
2016.01 - 2019.12
Bachelor’s Certificate -
Durban Girls College (IEB)
2008.01 - 2015.12