Nicole Bennett
Summary
Dynamic professional with expertise in fashion and a proven ability to collaborate effectively within teams. Demonstrates strong proficiency in Microsoft Office and excels in customer interaction, ensuring high levels of satisfaction. Known for stress resilience and multi-tasking ability, consistently delivering results in fast-paced environments. Committed to leveraging skills to drive success and innovation in the fashion industry.
Overview
4
4
years of professional experience
Work history
Customer service representative
Rock and Romance
Portsmouth
2021.10 - 2023.01
- Assisted with administrative tasks to support efficient store operations, including packing customer orders and processing returns.
- Facilitated timely report preparation to ensure smooth operational flow.
- Updated company website as needed to maintain current content.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
Customer sales assistant
Wilko
Fareham, Hampshire
2021.10 - 2022.12
- Promoted customer loyalty scheme at checkout.
- Assisted customers in locating specific items to boost satisfaction.
- Assisted customers to make informed purchasing decisions.
Support Worker
Let us Play Scheme
Fareham
2019.07 - 2022.04
- Supported children with disabilities in enjoying safe play activities during school holidays.
- Facilitated communication through various methods including Makaton.
- Ensured an inclusive environment for all participants.
Volunteer sales assistant
Stubbing Ark Charity shop
Fareham, Hampshire
2019.10 - 2020.03
- Assisted in visual merchandising tasks for attractive window displays.
- Rotated stock regularly, ensuring freshness and variety of items on display.
- Enhanced customer experience with warm, friendly interactions.
Education
Diploma of Higher Education - Fashion Art and Design
Fareham College
Fareham 09/2019 - 06/2021
NVQ Level 3 - Business Administration
PETA
10/2021 - 01/2023
GCSEs - Maths, English Literature and Language
Cams Hill School
09/2014 - 06/2019
Skills
- Microsoft Office proficiency
- Team collaboration
- Fashion expertise
- Customer interaction skills
- Stress resilience
- Multi-tasking ability
Affiliations
- Zumba
- Netball
Timeline
Customer service representative
Rock and Romance
2021.10 - 2023.01
Customer sales assistant
Wilko
2021.10 - 2022.12
Volunteer sales assistant
Stubbing Ark Charity shop
2019.10 - 2020.03
Support Worker
Let us Play Scheme
2019.07 - 2022.04
Diploma of Higher Education - Fashion Art and Design
Fareham College
09/2019 - 06/2021
NVQ Level 3 - Business Administration
PETA
10/2021 - 01/2023
GCSEs - Maths, English Literature and Language
Cams Hill School
09/2014 - 06/2019