Nicole Arthurs
Egloskerry, Launceston,Cornwall
Summary
During my previous employment i was amongst other things responsible for the organisation and booking of business travel and trips for our CEO, executive and other partners. Also the welcoming and organisation of visiting business partners, both national and international.
While fullfilling my duties at various trade exebitions, i also enjoyed greeting and registering potential business customers and dealing with any queries they may of had.
Together with my british husband we purchased a holiday let in Cornwall back in 2011. This is now since 2024 our home.
While letting our property, i enjoyed the process of dealing with our guests and ensuring that their stay was as enjoyable as possible. Keeping standards high at all times.
Overview
33
33
years of professional experience
9
9
years of post-secondary education
Work history
Foreign trade clerk
Protex new advanced textiles GmbH
Rosendahl, Germany, NRW
2018.10 - 2024.10
- Delivery planning and monitoring of goods to be shipped and received
- Container bookings, control, considerations and adjustment
- Credit control and processing
- Execution of orders
- Complaint processing
- Checking manufacturer certificates
- Quotation creation and order processing
- Processing ongoing correspondence via email
- Write visit reports
- Master data update
Office clerk
Jockenhöfer Wohnwelt GmbH & Co. KG
Greven-Reckenfeld, Germany, NRW
1991.08 - 2018.09
I went trough several departments:
IT: This includes creating order confirmations, invoices and delivery notes, data backup and IT problems solving
Telephone Exchange: Accept phone calls and forward them accordingly
Secretariat: Creation of catalogs and assortment folders
Sales department: Accept orders, Quotation creation
Customer service department: Acceptance of complaints with clarification
Import/Export: Preparation of documents for loading and unloading trucks and containers
Education
A-Levels - Nutrition and Home Economics
Hans-Böckler Collegiate school
Marl, NRW, Germany 1990.08 - 1991.08
GCSEs - College entrance qualification
Hans-Böckler Collegiate school
Marl, NRW, Germany 1988.08 - 1990.08
Middle maturity - -
Geschwister-Scholl-Gymnasium
Marl, NRW, Germany 1982.08 - 1988.08
Skills
- passion for guests and holiday makers
- strong responsibility
- open to further tasks behind the reception desk and all other areas in your hotel for better insight
- native language German
Languages
German
Native
English
Advanced
Spanish
Beginner
References
References available upon request.
Timeline
Foreign trade clerk
Protex new advanced textiles GmbH
2018.10 - 2024.10
Office clerk
Jockenhöfer Wohnwelt GmbH & Co. KG
1991.08 - 2018.09
A-Levels - Nutrition and Home Economics
Hans-Böckler Collegiate school
1990.08 - 1991.08
GCSEs - College entrance qualification
Hans-Böckler Collegiate school
1988.08 - 1990.08
Middle maturity - -
Geschwister-Scholl-Gymnasium
1982.08 - 1988.08