NICOLAS DI SALVO

• Developed and executed strategic product roadmaps in collaboration with the founder, aligning business objectives and vision with investor expectations.

• Optimised recruitment processes by implementing a structured framework using TestGorilla, reducing hiring time by 40% while improving candidate test quality.

• Led go-to-market strategy development , overseeing branding, social media growth, and content marketing to enhance product visibility.

• Oversaw end-to-end restaurant operations , managing inventory, staff scheduling, and customer experience.

• Redesigned operational workflows , reducing order processing time by 15% during peak hours.

• Achieved record-breaking £200,000 in December sales through strategic promotion planning and team coordination.

• Implemented performance metrics for an 8-person sales team, increasing revenue by 15% .

• Developed an inventory management system , reducing stockouts by 30% during peak seasons.

• Streamlined operational procedures across three store locations, improving efficiency and consistency.

• Managed high-volume customer service operations in a fast-paced airport hotel environment, ensuring great guest experiences.

• Developed a standardised training checklist , reducing new hire onboarding time by 30% .

• Maintained a 95% positive feedback rate , resolving customer concerns efficiently.