NICOLAS DI SALVO
London,UK
Summary
Dynamic business management graduate with demonstrated experience in operational leadership and process optimisation. Proven track record of implementing data-driven solutions and managing cross-functional initiatives to deliver measurable results. Combines analytical problem-solving with stakeholder management to drive operational results. Seeking to leverage operational experience and project management capabilities within teams a great companies.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Chief of Staff (Startup)
Momo
London
2024.01 - 2025.02
• Developed and executed strategic product roadmaps in collaboration with the founder, aligning business objectives and vision with investor expectations.
• Optimised recruitment processes by implementing a structured framework using TestGorilla, reducing hiring time by 40% while improving candidate test quality.
• Led go-to-market strategy development , overseeing branding, social media growth, and content marketing to enhance product visibility.
Manager
Osteria Del Portico
London
2022.04 - 2025.02
• Oversaw end-to-end restaurant operations , managing inventory, staff scheduling, and customer experience.
• Redesigned operational workflows , reducing order processing time by 15% during peak hours.
• Achieved record-breaking £200,000 in December sales through strategic promotion planning and team coordination.
Team Leader
Lego Group
2020.01 - 2022.04
• Implemented performance metrics for an 8-person sales team, increasing revenue by 15% .
• Developed an inventory management system , reducing stockouts by 30% during peak seasons.
• Streamlined operational procedures across three store locations, improving efficiency and consistency.
Food & Beverage Assistant
Hilton London Heathrow Hotel
London
2019.08 - 2020.12
• Managed high-volume customer service operations in a fast-paced airport hotel environment, ensuring great guest experiences.
• Developed a standardised training checklist , reducing new hire onboarding time by 30% .
• Maintained a 95% positive feedback rate , resolving customer concerns efficiently.
Education
BSc (Hons) - International Business Management
Anglia Ruskin University
2020.09 - 2023.07
Skills
- Programme Management
- Process Optimisation
- Team Leadership
- Stakeholder Management
- Time-management
- Creative thinking
- Active listening
- Report-writing
- Technical Tools
Affiliations
- Swimming Travelling Cooking
Certification
Violin and Piano Diploma
Languages
English
Advanced
Spanish
Advanced
Italian
Native
Chinese (Mandarin)
Beginner
References
References available upon request.
ENTREPRENEURIAL INITIATIVES & INTERESTS
- Developing Amazon FBA business venture, researching market opportunities, product research, and supply chain optimisation with suppliers.
- Active participant in business strategy and operational efficiency workshops.
- Accomplished violin and piano player, demonstrating dedication to continuous skill development.
- Competitive swimmer, applying discipline and goal-setting principles to professional growth.
Timeline
Chief of Staff (Startup)
Momo
2024.01 - 2025.02
Manager
Osteria Del Portico
2022.04 - 2025.02
BSc (Hons) - International Business Management
Anglia Ruskin University
2020.09 - 2023.07
Team Leader
Lego Group
2020.01 - 2022.04
Food & Beverage Assistant
Hilton London Heathrow Hotel
2019.08 - 2020.12