Summary
Overview
Work history
Education
Skills
Interests
Timeline
StoreManager
NICOLA ELIZABETH PURSE

NICOLA ELIZABETH PURSE

Business Manager
Church Langley Harlow,Essex

Summary

Service-focused legislative professional experienced in guiding legislative proposals through comprehensive research and analysis. Careful to analyse community needs before deciding legislative priorities. Knowledgeable about working with MPs to transform policies into legislation. Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Resourceful leader remaining calm under pressure and promoting superior time management and conflict resolution skills. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

38
38
years of professional experience
4
4
years of post-secondary education

Work history

Cabinet Member for sustainability & Environment

Harlow District Council
, Essex
05.2021 - Current
  • Conducted complex data analysis to inform evidence-based policy development.
  • Attended meetings to discuss core policy issues and legislative plans.
  • Connected with constituents on issues through rigorous consultation processes.
  • Monitored current and proposed legislation and policy priorities.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Liaised with ministers and stakeholders to understand and fine-tune intricacies of proposals.
  • Promoted interests of constituencies in media interviews and legislative meetings.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

Store manager

Clark's shoes
Harlow
07.2005 - Current
  • The water gardens Essex area 14, Positions of responsibility (on area 14)
  • Area 14 kid's specialist
  • Area 14 payroll and P&L specialist
  • Area manager support manager (cover 29 store when needed
  • Space capture team 8 weeks' field work for Clark's H O
  • Daily and weekly emails to up date store on performancev.m support and new session sign off
  • Built loyal customer bases by delivering excellent service and ensuring availability of in-demand products.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Completed opening and closing procedures each day.
  • Resolved customer problems by answering questions, investigating concerns and building positive rapport.

Store manager multi site manager

Superdrug
, City of London
04.1996 - 04.2004
  • Worked in the 3 new London stores oxford street, king road and Tottenham court road as store manger
  • Worked across East London and Essex as Multi site Manager
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Replenished stock and processed deliveries to maximise product availability.
  • Created and maintained displays and signs.
  • Monitored and updated stock levels and inventory databases.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Oversaw daily operations to achieve high productivity levels.

Concession Manager, Store Business Manager

British Shoe Corporation Ltd, Bentalls, Roland
Leicester
03.1986 - 03.1996
  • Months promotion to Sales Supervisor
  • Promotion gained on the 16th May 1991 to Branch Manager, Mansfield, and Hertford
  • Promotion gained on the 4th March 1992 to, Promotion gained on the 13th October 1992 to Concession Manager, Cartier, Ilford Owen Owen
  • Promotion gained on the 5th, Brand Centre, and Enfield
  • Brand Centre
  • Also worked very closely with head office and Selfridges with famous names footwear Position of responsibility
  • Keeping track of standards in 44 shops within Essex and London
  • Promotion gained on the 28th October 1995 to
  • In all positions responsible for:
  • Achieving sales targets
  • To maximize profitability within the store
  • Training and development of staff
  • Cash handling, petty cash
  • Opening and closure of store
  • General house keeping
  • Merchandising display layouts
  • Brand awareness and product knowledge
  • Cash desk and customer service desk, refunds and exchanges
  • Stock Management
  • Office and Administration, delivery schedules, condensing
  • Staff costs, P and L control, Wages
  • Understanding demographics
  • Commercial awareness
  • Trading Standards, pricing guidelines
  • Sales per square foot
  • Change orders, Securicor, banking procedures.

Education

Brays Grove Comprehensive
Harlow, Essex
09.1981 - 07.1985

Skills

  • CCTV
  • K-Pos and E-Pos
  • E-Mail
  • KPI's
  • KBI's
  • I also have knowledge in the following software packages gained from the above company:
  • Lotus 123 Amie Pro
  • Microsoft office
  • Legislative debating
  • Critical thinking
  • Risk analysis
  • Feasibility studies
  • Policy development
  • Recruiting and interviewing
  • Loss prevention
  • Just In Time stock control
  • Customer service
  • Retail inventory management
  • Merchandise planning
  • Hiring and training
  • Inventory control
  • Customer satisfaction
  • Employee training
  • Retail sales
  • Outstanding communication skills
  • Brand positioning
  • Budget supervision
  • Promotional activity analysis
  • Relationship management

Interests

Interests and activities, I run a community group where I plan special events though out the year also hold community clean up days on the last Sunday of every month I have a keen interest in water sports especially water-skiing.I frequently take part in fund raising events for organizations and charities as well as supporting and training within the community for mental health and loneliness I am a keen bicycle rider.I try to keep fit by using local sports centre facilities.I am enthusiastic about motor vehicles and try to visit any exhibitions.I have a keen interest in dogs and own 3 English Springier Spaniel and I Train dogs for the met police

Timeline

Cabinet Member for sustainability & Environment

Harlow District Council
05.2021 - Current

Store manager

Clark's shoes
07.2005 - Current

Store manager multi site manager

Superdrug
04.1996 - 04.2004

Concession Manager, Store Business Manager

British Shoe Corporation Ltd, Bentalls, Roland
03.1986 - 03.1996

Brays Grove Comprehensive
09.1981 - 07.1985

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NICOLA ELIZABETH PURSEBusiness Manager