Summary
Overview
Work History
Education
Skills
Custom
Languages
Timeline
Generic
Nicolae-Ionut Pascu

Nicolae-Ionut Pascu

Wixams,Bedfordshire

Summary

Highly effective at optimising procedures and improving team performance to achieve productivity benchmarks and set new standards for success.

Methodical problem-solver with hands-on maintenance and repair experience. Organises time and resources to boost productivity.

Trustworthy computer technician with 3 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.

Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.

Resourceful professional capable of leading teams of operators in production requirements.

Motivated desktop and laptop technician with years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.

Experienced quality professional with focus on leading teams to ensure top-notch product standards. Enhance operational processes through keen analytical skills and commitment to continuous improvement. Drive performance and foster collaboration to meet and exceed quality benchmarks.

Driven professional with keen eye for quality and commitment to excellence. Possesses strong analytical skills and collaborative approach, ensuring effective problem-solving and team cohesion. Ready to deliver measurable improvements and foster culture of continuous improvement in Quality Team Leader role.

Driven professional with focus on quality and team leadership, combining strong problem-solving abilities and excellent communication skills. Demonstrates capability in process improvement and team development. Committed to fostering culture of quality and continuous improvement to achieve outstanding results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

12
12
years of professional experience

Work History

Quality team leader

Restore Technology
Bedford, Central Bedfordshire
03.2023 - Current
  • Led quality control inspections for maintaining high standards of production.
  • Evaluated and updated quality protocols to ensure industry compliance.
  • Juggled multiple projects simultaneously without compromising on deadlines or output quality.
  • Devised innovative strategies to enhance overall team performance.
  • Implemented continuous improvement initiatives, leading to higher product reliability.
  • Collaborated with other department heads, facilitating cross-functional cooperation.
  • Conducted regular team meetings for improved communication and productivity.
  • Reduced error rates by delivering comprehensive training sessions to the team.
  • Developed inspection schedules that led to consistent product quality.
  • Maintained thorough documentation of quality checks according to ISO standards.
  • Improved product quality by implementing strict control measures.
  • Handled escalated issues in a timely manner ensuring minimal disruption in operations.
  • Enhanced customer satisfaction with rigorous quality assurance processes.
  • Kept databases updated with relevant technical documentation and reports.

Team leader

Restore Technology
Bedford, Central Bedfordshire
10.2022 - 03.2023
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Improved customer satisfaction through close collaboration with the team.
  • Monitored daily operations whilst reducing operational cost significantly.
  • Developed strategies for improved performance level across the team.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Encouraged open communication, fostering a positive work culture.
  • Led project coordination, resulting in timely delivery.

Warehouse Operative

Restore Technology
Bedford, Bedfordshire
02.2019 - 10.2022
  • Understood warehouse product placement, enabling efficient picking and packing services.
  • Consistently complied with workplace health and safety measures to minimise operational risk.
  • Transported pallets and heavy stock using forklift equipment.
  • Operated large machinery, forklifts and cranes whilst maintaining excellent safety standards.
  • Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
  • Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
  • Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
  • Operated equipment to move heavy materials and consistently followed health and safety standards.
  • Used forklifts to safely transport cargo to assigned locations.

Yard Operative

British Car Auctions
Bedford, Bedfordshire
03.2017 - 02.2019
  • Used safe driving practices at all times when operating vehicles.
  • Supervised auctions, making sure health and safety rules are followed
  • Displayed proactive problem-solving and query-resolution skills to provide superior customer service.
  • Led team of 5 to 10 people in absence of Supervisor.
  • Strategically planned car parking, significantly reducing customer complaints due to blocked cars.

Pc Operator

Yokko Fashion
Bucharest , Sector 1
02.2015 - 12.2016
  • Maintained correct stock counts and produced timely, accurate reports for management.
  • Actively contributed to warehouse team progression by participating in ongoing training.
  • Followed company guidelines regarding packaging and labelling.
  • Documented actions taken using work order system.
  • Increased customer satisfaction by offering friendly, helpful and informative customer service.
  • Maintained detailed product knowledge to competently and expertly advise customers.
  • Dealt with complex customer complaints professionally and politely, resolving issues with favourable solutions.
  • Answered and dealt with 10 customer cases per day, regarding complex problems or difficult situations.
  • Tolerated stress to de-escalate negative customer encounters.
  • Weighed packages for compliance with shipping regulations.
  • Stayed knowledgeable in warehouse layout to efficiently retrieve products.
  • Reported and removed defective items to maintain quality standards.
  • Price tagged clothes that came from the tailor workshop.

Cashier

Pronto Express
Bucharest , Sector 1
10.2013 - 02.2015
  • Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
  • Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
  • Maintained clean, tidy and organised checkout areas.
  • Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
  • Investigated discrepancies between accounting records and cash drawers to implement corrective action.
  • Maximised customer satisfaction by assisting with purchase selections, locating items and promoting rewards programs.
  • Maintained neat and clean shop floor and storage areas.
  • Trained new team members in cash register operation, stock procedures and customer service.

Education

Diploma of Higher Education - Economic Engineering in Constructions

University of Agronomic Sciences and Veterinary Medicine
Bucharest, Sector 1

Skills

  • Forklift-certified (Flexi and Counterbalance)
  • Efficient and proactive
  • Team player
  • Wrapping and boxing
  • Problem solving
  • Training and mentoring staff
  • Critical thinking
  • Flexible
  • Communication skills
  • Creative
  • Attention to details
  • Responsible
  • Root cause analysis techniques
  • CAPA management
  • Decision making capacity
  • Quality inspection proficiencies
  • Ethical standards upholding
  • Empathy in leadership
  • Time management mastery
  • Critical thinking prowess
  • Exceptional communication
  • SOP development
  • Quality control procedures

Custom

  • Puzzle
  • Hiking
  • Social hobbies
  • Volunteer work
  • Interest in strategic mind games
  • Cycling

Languages

English
Advanced
Romanian
Native

Timeline

Quality team leader

Restore Technology
03.2023 - Current

Team leader

Restore Technology
10.2022 - 03.2023

Warehouse Operative

Restore Technology
02.2019 - 10.2022

Yard Operative

British Car Auctions
03.2017 - 02.2019

Pc Operator

Yokko Fashion
02.2015 - 12.2016

Cashier

Pronto Express
10.2013 - 02.2015

Diploma of Higher Education - Economic Engineering in Constructions

University of Agronomic Sciences and Veterinary Medicine
Nicolae-Ionut Pascu