Nicolae Iacob
Canterbury,Kent
Summary
Facility management expert with a proven track record in optimizing operations and enhancing customer satisfaction. Skilled in critical thinking and communication, ensuring seamless task execution and decision-making. Experienced in hazardous material handling and team collaboration, driving operational efficiency and superior service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Facility Lead
Overbury Estates Kent Ltd
Gillingham, Kent
08.2024 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased customer satisfaction by resolving issues.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Oversaw daily operations to achieve high productivity levels.
Waste Removal Technician
Overbury Estates Kent Ltd
Gillingham, Kent
10.2020 - Current
- Showcased strong customer service skills when dealing with public enquiries or complaints related to waste removal services.
- Collaborated effectively with team members, ensured efficient completion of tasks.
- Mastered use of specialised tools required for efficient waste handling, increased productivity levels.
- Enhanced community safety with regular collection and removal of hazardous materials.
- Demonstrated punctuality and reliability by consistently meeting work schedules without delays or absences.
- Worked diligently for the improvement of local cleanliness and public health.
- Demonstrated commitment towards recycling efforts, contributed to sustainability goals.
- Ensured safe waste disposal by adhering to environmental guidelines and regulations.
- Maintained equipment in good working order, resulted in uninterrupted operations.
- Displayed excellent physical stamina whilst performing heavy lifting duties during shifts.
- Attended training sessions regularly to stay updated on waste management policies.
- Adhered strictly to company uniform standards, projected a professional image at all times.
- Assisted colleagues during peak workload periods, fostered a supportive work atmosphere.
- Operated waste removal vehicles to efficiently clear rubbish from assigned areas.
- Worked as a team to provide efficient, professional roadside refuse collection service.
- Cleaned accidental spillages such as broken glass and [Type] to maintain public health and safety.
- Used appropriate protective clothing to adhere to health, safety and hygiene legislation.
- Lifted and emptied rubbish and recycling bins into relevant waste containers.
- Sorted rubbish and recyclable materials into correct bins for onward processing.
Education
Level 6 diploma - Construction Management
Bath Spa University
Stratford, Newham 02/2025 -
Skills
- Facility management
- Critical thinking
- Effective communication
- Decision making
- Strong customer service
- Hazardous material handling
- Team support
- Customer satisfaction
- Efficient task execution
Websites
Affiliations
- fishing, football
Certification
Lantra Award for ride-on-mowers 19/12/2022
Lantra Award for Pole Pruner 27/07/2023
Lantra Award for chainsaw maintenance and cross-cutting 26/09/2023
Forklift driver
Languages
English
Fluent
Romanian
Proficient (C2)
Hungarian
Elementary
Spanish
Elementary
French
Intermediate
Timeline
Facility Lead
Overbury Estates Kent Ltd
08.2024 - Current
Waste Removal Technician
Overbury Estates Kent Ltd
10.2020 - Current
Level 6 diploma - Construction Management
Bath Spa University
02/2025 -