Nicola Catherine Barnaby
Nottingham,Nottinghamshire
Summary
Dedicated professional with expertise in maintaining confidentiality and ensuring health and safety compliance. Demonstrates exceptional written and verbal communication skills, coupled with a positive attitude and perseverance. Proficient in patient safeguarding, record-keeping, and quality control procedures, supported by manual handling training. Committed to delivering outstanding customer service while upholding high standards of care.
Overview
25
25
years of professional experience
6024
6024
years of post-secondary education
Work history
Senior Screening Administrator
Bowel Cancer Screening Programme Eastern Hub
Nottingham, Nottinghamshire
12.2007 - Current
- Providing a comprehensive and confidential administrative and testing service to meet the needs of the Bowel Cancer Screening Programme Hub.
- To provide help and advice to service users via the Bowel Cancer Screening helpline, and provide information on the screening programme to participants and other health care professionals.
- Supervising Screening Assistants within the Bowel Cancer Screening Programme's Hub.
- Ensures that the team provide a comprehensive communication service for users via the dedicated free helpline for all participants. Supplies advice and guidance to the Screening Administrator & Helpline Operatives. Dealing with the more challenging calls where necessary.
- Assisting the Quality Manager in maintaining and developing Standard Operating Procedures and other protocols for administrative tasks in the BCSP Hub according to department policy.
- Carries out audits for the department as directed by the Quality & Operational Manager. Is able to investigate and root cause internal and external errors.
- Assessing health inequalities in relation to the screening service by being part of the learning disabilities and reasonable adjustments project team.
- Ensures that key stakeholders, in particular screening centres, are regularly communicated with.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
Radiographer Assistant
Nottingham University Hospitals
Nottingham, Nottinghamshire
10.2004 - 12.2007
- Organising workflow effectively with radiologists and sonographers in a high-pressure environment to meet tight deadlines.
- Provided compassionate care for patients before, during, and after radiographic procedures resulting in improved patient experience.
- Protected patient rights through continued discretion and confidentiality.
- Assisting with interventional radiology procedures and administering antibiotic cover for biopsies
- Filing and retrieval of patient notes
- Booking appointments and organising urgent inpatient and out patient referrals.
Nursing auxiliary
Nottingham University Hospitals NHS Trust
Nottingham, Nottinghamshire
03.2000 - 10.2004
- Handled emergency situations effectively, ensured safety of all involved.
- Demonstrated empathy with distressed patients, ensured emotional well-being.
- Collaborated with nursing team to enhance patient care delivery.
- Provided emotional support during stressful procedures; eased anxiety levels among patients.
- Assisted in wound dressings and pressure sore prevention methods; reduced risk of infection.
- Maintained clean and hygienic premises for infection control.
- Supported elderly patients whilst performing daily activities, enhanced quality of life.
- Liaised with doctors for accurate implementation of care plans.
- Participated in staff training sessions; updated professional knowledge regularly.
- Recorded weight and height measurements, blood pressure and blood sugar levels.
- Input patient data onto clinical system, adhering to confidentiality laws.
Education
Certificate of Higher Education - Maths,English,Religious education,Combined science,History
Arnold Hill
NVQ Level 3 - Business and Administration
OCR
Organising for Health and Safety - Health and safety representatives training
Unison Nottingham University Hospitals Trust
Skills
- Written and verbal communication
- Confidentiality maintenance
- Health and Safety Compliance
- Customer Service
- Positive attitude
- Patient safeguarding
- Record-keeping
- Manual handling training
- Quality control procedures
- Patience and perseverance
Affiliations
- Maintaining a healthy work/life balance is essential both for your general motivation level and your overall well being. I make sure I take the time to do the things I like to do outside of work I enjoy connecting with friends and family, exercising, reading, travelling things that channel my creativity and energy
Custom
References available upon request.
Timeline
Senior Screening Administrator
Bowel Cancer Screening Programme Eastern Hub
12.2007 - Current
Radiographer Assistant
Nottingham University Hospitals
10.2004 - 12.2007
Nursing auxiliary
Nottingham University Hospitals NHS Trust
03.2000 - 10.2004
Certificate of Higher Education - Maths,English,Religious education,Combined science,History
Arnold Hill
NVQ Level 3 - Business and Administration
OCR
Organising for Health and Safety - Health and safety representatives training
Unison Nottingham University Hospitals Trust
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