NICOLA TAYLOR
HUDDERSFIELD,United Kingdom
Summary
Dedicated professional with expertise in customer assistance, inventory management, till operations, and after-sales service. Proven ability to enhance customer satisfaction and streamline operational processes. Seeking to leverage skills in a dynamic environment to contribute to organisational success.
Offering strong interpersonal skills and commitment to customer satisfaction. Knowledgeable about maintaining inventory, handling transactions, and providing exceptional service. Ready to use and develop communication, teamwork, and problem-solving skills in [Desired Position] role.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Sales assistant
B M RETAIL LTD
HUDDERSFIELD, W YORKSHIRE
2022.08 - 2024.04
- Assisted customers with product selection for optimal satisfaction.
- Monitored trends in consumer behaviour with keen attention to detail.
- Delivered exceptional after-sales service, encouraging repeat business.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
Sales assistant
FROZEN VALUE LTD
Redcar, Redcar and Cleveland
2019.06 - 2021.10
- Conducted daily inventory checks to manage stock levels accurately.
- Managed till operations smoothly, reducing waiting time for customers.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Education
GCSEs - HISTORY, BIOLOGY AND ENGLISH
ALMONBURY HIGH SCHOOL
HUDDERSFIELD 1981.09 - 1986.02
Skills
- Customer assistance
- Inventory management
- Till operations
- After-sales service
Timeline
Sales assistant
B M RETAIL LTD
2022.08 - 2024.04
Sales assistant
FROZEN VALUE LTD
2019.06 - 2021.10
GCSEs - HISTORY, BIOLOGY AND ENGLISH
ALMONBURY HIGH SCHOOL
1981.09 - 1986.02