Nicola Smith
Leigh-on-Sea,Essex
Summary
Accomplished finance professional with expertise in billing and invoicing operations, credit control, and debt monitoring. Demonstrates proficiency in purchase ledger management, financial reporting and analysis, and customer payment allocation. Skilled in reconciliations, data entry, and advanced Microsoft Office applications, complemented by strong financial software proficiency. Known for a results-oriented approach and excellence in customer service.
Overview
38
38
years of professional experience
5
5
years of post-secondary education
Work history
Billing Analyst / Accounts & Credit Controller
Mayflower 1620 Ltd
2011.11 - 2026.01
- Run day-to-day billing operations ensuring accurate and timely invoicing.
- Process and reconcile monthly customer telephone bills.
- Analyse and enter new customer orders into billing system.
- Manage Purchase Ledger including invoice processing and supplier reconciliations.
- Perform Credit Control duties, monitor aged debt and chase overdue accounts.
- Process customer payments via GoCardless and allocate receipts accurately.
- Produce monthly financial reports including Profit & Loss and Gross Profit analysis.
- Utilise billing and financial systems to support accurate reporting and control.
- Remote
Senior Credit Controller
Briarsford Panel Craft Ltd
Witham, Essex
2007.07 - 2011.11
- Managed credit control for a business with £5m turnover.
- Prepared monthly invoicing and carried out daily bank reconciliations.
- Liaised with major insurance companies, engineers and internal departments.
- Coordinated a fleet of 25 courtesy cars including route planning.
- Organised customer bookings, parts orders, workshop timesheets and payments.
- Handled Purchase Ledger responsibilities.
Senior Credit Controller
Lookers (Aviation Way, Southend) / Mercedes-Benz of Southend A127
1996.10 - 2007.06
- Responsible for credit control and monthly invoicing.
- Managed customer bookings including deliveries, collections and payments.
- Coordinated courtesy car fleet and driver routes.
- Supported workshop timesheet administration and ISO compliance.
Shop Assistant
Gingers Boutique
Rayleigh, Essex
1988.01 - 1996.01
- Opened and closed premises.
- Ordered and controlled stock.
Education
GCSE -
Eastwood High School
Leigh-on-Sea, Essex 1985.01 - 1990.01
Skills
- Billing and invoicing operations
- Credit control and debt monitoring
- Purchase ledger management
- Financial reporting and analysis
- Reconciliations and data entry
- Customer payment allocation
- Advanced Microsoft Office skills
- Financial software proficiency
- Results-oriented approach
- Customer service excellence
Interests
Shopping, Reading, Socialising
Timeline
Billing Analyst / Accounts & Credit Controller
Mayflower 1620 Ltd
2011.11 - 2026.01
Senior Credit Controller
Briarsford Panel Craft Ltd
2007.07 - 2011.11
Senior Credit Controller
Lookers (Aviation Way, Southend) / Mercedes-Benz of Southend A127
1996.10 - 2007.06
Shop Assistant
Gingers Boutique
1988.01 - 1996.01
GCSE -
Eastwood High School
1985.01 - 1990.01