Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
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Nicola Shufflebotham

Nicola Shufflebotham

Congleton

Summary

Experienced emergency ambulance service professional with over two decades of experience. Demonstrates exceptional communication skills and excels independently and as part of a team. Recognized for compassionate and approachable approach, adept at connecting with individuals from various backgrounds. Committed to ongoing growth and skill development to elevate performance levels and support organizational objectives.

Overview

29
29
years of professional experience

Work History

Senior Emergency Medical Technician

West Midlands Ambulance Service
09.2003 - Current
  • Main Duties:
  • Delivered urgent medical assistance during emergency situations.
  • Operated emergency equipment including suction machines, oxygen delivery systems, and obstetrical kits.
  • Applied advanced methods for sanitation and disinfection.
  • Ensured adherence to safety standards in all work activities.
  • Facilitated clear verbal and written communication of directions.
  • Engaged with Doctors, Mental Health Teams, and other professionals to ensure effective communication.

Customer Services Advisor

Royal Mail
01.2000 - 01.2001
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Customer Services Advisor

Caudwell Communications
01.1997 - 01.1999

Addressed customer inquiries and provided solutions.

Education

GCSE - English Literature, English Language, Maths, Geography, Science, I.T., French

I.H.C.D. - Emergency Medical Services Qualification

Skills

  • Airway management
  • Vehicle extrication
  • Intravenous therapy
  • Advanced life support
  • Cardiac monitoring
  • Emergency medical care

References

Character and professional references available on request.

Hobbies and Interests

Reading, Gardening, Walking

Timeline

Senior Emergency Medical Technician

West Midlands Ambulance Service
09.2003 - Current

Customer Services Advisor

Royal Mail
01.2000 - 01.2001

Customer Services Advisor

Caudwell Communications
01.1997 - 01.1999

GCSE - English Literature, English Language, Maths, Geography, Science, I.T., French

I.H.C.D. - Emergency Medical Services Qualification

Nicola Shufflebotham