Nicola Short
Manchester,United Kingdom
Summary
I am very professional, reliable easy going with a smart appearance. My current background is working for NHS Wythenshawe MFT. I am looking for a new career closer to home. I have a lot of experience as a receptionist and I would really love to work at the club.
Overview
28
28
years of professional experience
Work history
Maternity healthcare assistant
Wythenshawe MFT
Wythenshawe , Manchester
2013.11 - Current
- Explained postpartum exercises to mothers for faster recovery.
- Assisted in antenatal and postnatal care, enhancing patient comfort.
- Cared for premature infants in neonatal unit to ensure proper growth and development.
- Aided in setting up operating theatres for caesarean sections ensuring sterile conditions.
- Provided emotional support to mothers, ensuring a positive birthing experience.
Receptionist
Communisis PLC
Old Trafford , Manchester
2008.10 - 2013.09
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Handled appointment scheduling to ensure smooth daily operations.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Managed phone calls, resulting in effective communication flow within the company.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
Dental Nurse/Receptionist
Somerville and Salt
Cheetham Hill , Manchester
1998.03 - 2008.05
- Served as liaison between dentist and patient; improved communication and enhanced overall experience.
- Managed proper sterilisation of dental instruments for optimal hygiene.
- Streamlined patient flow by efficiently scheduling appointments.
- Received payments for [Product or service] and updated balances in computer.
- Set up office spaces, equipment and support services for client and team meetings.
- Issued visitor and contractor passes and recorded visits on security system.
Education
GCSEs -
Ellen Wilkinson High School
Ardwick 07.1991
Skills
- Communication with multidisciplinary team
- Ethical judgement
- Dealing with sensitive information
- Clinical hygiene adherence
- Compassionate care giving
- Time management in shifts
References
References available upon request
Timeline
Maternity healthcare assistant
Wythenshawe MFT
2013.11 - Current
Receptionist
Communisis PLC
2008.10 - 2013.09
Dental Nurse/Receptionist
Somerville and Salt
1998.03 - 2008.05
GCSEs -
Ellen Wilkinson High School