Nicola Poulter
Kent
Summary
Organised and dependable with 25 years of experience working in business administration and management positions. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
School Business Manager
Christ Church CEJ School
Ramsgate
12.2023 - Current
- Finance management: Put in place clear controls for financial administration and business management.
- Worked with Headteacher / Senior Leadership Team to establish objectives and decisively lead operations.
- Prioritising and managing workload to ensure completion of objectives.
- Arranging and minuting confidential meetings
School Business Manager
Stone Bay School
Broadstairs, Kent
04.2019 - 12.2023
- Key responsibilities: Management of Finance; Human Resources; Project Management; Data Protection
- Maintained financial records and produced financial reports - Payroll and VAT.
- Data Protection Lead
- Health & Safety Committee
- Premises and Maintenance : CDM responsibilities
HR and Office Manager
Stone Bay School
Broadstairs, Kent
04.2015 - 03.2019
- Key responsibilities: Human Resources – Recruitment, Appraisals, Disciplinaries and Training
- Developed and implemented office procedures to improve efficiency.
HR Administrator
Stone Bay School
Broadstairs, Kent
09.2009 - 03.2015
- Key responsibilities: HR administration including pensions, induction
- Scheduled and conducted new employee orientations.
- Planned, organised and managed recruitment and selection processes, in line with safeguarding requirements.
Receptionist
Stone Bay School
Broadstairs, Kent
03.2006 - 08.2009
- Key responsibilities: Reception, Telephone, dealing with school enquires, newsletter
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Delivered front of house duties with warm and professional manner.
Legal Secretary
Mackenzie Dillon Solicitors
Broadstairs, Kent
12.2002 - 03.2006
- Minuting / dictation of meetings
- Drafted and submitted legal documents to senior staff for review and approval.
- Managed client files with highest levels of confidentiality and discretion.
- Organised meetings for solicitors and clients.
- Handled comprehensive diary, meeting and travel coordination for partners.
Premier Account Executive
Barclays Bank PLC
Canterbury, Kent
09.1985 - 08.2002
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Built rapport with new and existing customers to boost client retention.
Education
NVQ Level 4 - Certificate in School Business Management
Leadership Learning Centre
London 09.2018 - 08.2019
NVQ Level 3 - Business Administration
Thanet College
Broadstairs, Kent 04.2012 - 03.2014
NVQ Level 3 - National Examination Board of Occupational Safety Health
British Safety Council
London 09.2023 -
NVQ Level 5 - Diploma in Human Resource Management
ICS Learn
London 09.2016 - 06.2018
Skills
- Business administration
- Financial management
- Communication skills
- Calm under pressure
- Schedule management
- Attention to Detail
Hobbies and interests
I have played badminton at local league level for over 25 years as well as being treasurer of the Badminton Club. I enjoy holidays and cruises with my family.
Timeline
School Business Manager
Christ Church CEJ School
12.2023 - Current
NVQ Level 3 - National Examination Board of Occupational Safety Health
British Safety Council
09.2023 -
School Business Manager
Stone Bay School
04.2019 - 12.2023
NVQ Level 4 - Certificate in School Business Management
Leadership Learning Centre
09.2018 - 08.2019
NVQ Level 5 - Diploma in Human Resource Management
ICS Learn
09.2016 - 06.2018
HR and Office Manager
Stone Bay School
04.2015 - 03.2019
NVQ Level 3 - Business Administration
Thanet College
04.2012 - 03.2014
HR Administrator
Stone Bay School
09.2009 - 03.2015
Receptionist
Stone Bay School
03.2006 - 08.2009
Legal Secretary
Mackenzie Dillon Solicitors
12.2002 - 03.2006
Premier Account Executive
Barclays Bank PLC
09.1985 - 08.2002
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