Nicola Poulter
Kent
Summary
Organised and dependable with 25 years of experience working in business administration and management positions. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work history
School Business Manager
Christ Church CEJ School
Ramsgate
2023.12 - Current
- Finance management: Put in place clear controls for financial administration and business management.
- Worked with Headteacher / Senior Leadership Team to establish objectives and decisively lead operations.
- Prioritising and managing workload to ensure completion of objectives.
- Arranging and minuting confidential meetings
School Business Manager
Stone Bay School
Broadstairs, Kent
2019.04 - 2023.12
- Key responsibilities: Management of Finance; Human Resources; Project Management; Data Protection
- Maintained financial records and produced financial reports - Payroll and VAT.
- Data Protection Lead
- Health & Safety Committee
- Premises and Maintenance : CDM responsibilities
HR and Office Manager
Stone Bay School
Broadstairs, Kent
2015.04 - 2019.03
- Key responsibilities: Human Resources – Recruitment, Appraisals, Disciplinaries and Training
- Developed and implemented office procedures to improve efficiency.
HR Administrator
Stone Bay School
Broadstairs, Kent
2009.09 - 2015.03
- Key responsibilities: HR administration including pensions, induction
- Scheduled and conducted new employee orientations.
- Planned, organised and managed recruitment and selection processes, in line with safeguarding requirements.
Receptionist
Stone Bay School
Broadstairs, Kent
2006.03 - 2009.08
- Key responsibilities: Reception, Telephone, dealing with school enquires, newsletter
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Delivered front of house duties with warm and professional manner.
Legal Secretary
Mackenzie Dillon Solicitors
Broadstairs, Kent
2002.12 - 2006.03
- Minuting / dictation of meetings
- Drafted and submitted legal documents to senior staff for review and approval.
- Managed client files with highest levels of confidentiality and discretion.
- Organised meetings for solicitors and clients.
- Handled comprehensive diary, meeting and travel coordination for partners.
Premier Account Executive
Barclays Bank PLC
Canterbury, Kent
1985.09 - 2002.08
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Built rapport with new and existing customers to boost client retention.
Education
NVQ Level 4 - Certificate in School Business Management
Leadership Learning Centre
London 2018.09 - 2019.08
NVQ Level 3 - Business Administration
Thanet College
Broadstairs, Kent 2012.04 - 2014.03
NVQ Level 3 - National Examination Board of Occupational Safety Health
British Safety Council
London 2023.09 -
NVQ Level 5 - Diploma in Human Resource Management
ICS Learn
London 2016.09 - 2018.06
Skills
- Business administration
- Financial management
- Communication skills
- Calm under pressure
- Schedule management
- Attention to Detail
Hobbies and interests
I have played badminton at local league level for over 25 years as well as being treasurer of the Badminton Club. I enjoy holidays and cruises with my family.
Timeline
School Business Manager
Christ Church CEJ School
2023.12 - Current
NVQ Level 3 - National Examination Board of Occupational Safety Health
British Safety Council
2023.09 -
School Business Manager
Stone Bay School
2019.04 - 2023.12
NVQ Level 4 - Certificate in School Business Management
Leadership Learning Centre
2018.09 - 2019.08
NVQ Level 5 - Diploma in Human Resource Management
ICS Learn
2016.09 - 2018.06
HR and Office Manager
Stone Bay School
2015.04 - 2019.03
NVQ Level 3 - Business Administration
Thanet College
2012.04 - 2014.03
HR Administrator
Stone Bay School
2009.09 - 2015.03
Receptionist
Stone Bay School
2006.03 - 2009.08
Legal Secretary
Mackenzie Dillon Solicitors
2002.12 - 2006.03
Premier Account Executive
Barclays Bank PLC
1985.09 - 2002.08