Summary
Overview
Work History
Education
Skills
Timeline
Intern

Nicola Pearson

Senior Practitioner

Summary

Skilled Senior Practitioner with extensive experience in working with clients, Professionals and stakeholders. Expert in communicating, being highly organized and a keen eye for detail. Successful at managing multiple priorities to meet team goals. Extremely keen to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Senior Practitioner

Southern Health and Social Care Trust
Armagh, ABC
03.2022 - Current
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Facilitated family therapy sessions between children, caregivers, and siblings to remediate conflict and build healthy relationships.
  • Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
  • Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.
  • Researched best practices and developed strategies to improve program outcomes.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.
  • Implemented strategies to increase public awareness of social and community service programs.
  • Analyzed trends and data to inform decision-making and program development.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.

Social Worker

Southern Health and Social Care Trust
Dungannon, Tyrone
07.2018 - 03.2022
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Coordinated external healthcare professionals to uphold high-quality, person-centered care.
  • Supported clients and families with empathy and compassion during difficult times.

Family Liaisons officer/Engagement Officer

Network Personnel
Ballymena, Antrim
02.2016 - 02.2017
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proven ability to learn quickly and adapt to new situations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Banking Officer

First Choice
Magherafelt, Londonderry
01.2014 - 03.2016
  • Actively worked to build branch credibility and develop relationships to increase community and industry visibility and overall profitability.
  • Developed strategies to grow client base and implemented appropriate sales plans to target prospective customers.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Collaborated with compliance department to eliminate procedural errors and margin breaks.
  • Enhanced operational risk application to capture regulatory findings from agencies such as SEC and OCC.
  • Prepared employee documentation, routine evaluation measures and recommendations.
  • Met with clients to generate new business and negotiate contracts.
  • Represented bank at community events to establish strong ties and promote business.

Education

BSc Hons Social Work - Health and Social Care

University of Ulster
Londonerry
08.2015 - 2018.01

BSc Hons Criminology and Criminal Justice - Justice and Politics

University of Ulster
Ulster
08.2007 - 2010.06

Holy Trinity College
Cookstown

Skills

Workforce improvements

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Timeline

Senior Practitioner

Southern Health and Social Care Trust
03.2022 - Current

Social Worker

Southern Health and Social Care Trust
07.2018 - 03.2022

Family Liaisons officer/Engagement Officer

Network Personnel
02.2016 - 02.2017

BSc Hons Social Work - Health and Social Care

University of Ulster
08.2015 - 2018.01

Banking Officer

First Choice
01.2014 - 03.2016

BSc Hons Criminology and Criminal Justice - Justice and Politics

University of Ulster
08.2007 - 2010.06

Holy Trinity College

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Nicola PearsonSenior Practitioner