Summary
Overview
Work History
Education
Timeline
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Nicola Mills

Deputy Manager
Walsall,Staffordshire

Summary

Hi, I'm Nicky and I thoroughly love working with young people!


I could go on about how effective I am at communicating, listening, organising my time or my ability to manage conflict but that's a little boring. I am all of those things and more. Yes, I am a proactive deputy manager and can juggle supporting the team, liaising with professionals whilst completing care plans, but I love nothing more than working with the young people and exploring their world. For the last three years, I have worked with looked after children, in a residential setting with young people with learning disabilities, autism and complex medical needs. Their world isn't like ours and can be a daunting place, but I feel that I support them, advocate for them and hopefully bring them as much joy as they do me.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

Deputy manager

Ash House Care
Walsall, West Midlands
04.2022 - Current
  • Supported vulnerable children to reach their potential, acting as a Corporate Parent by building solid, positive relationships
  • Being the voice of the young people and advocating for their needs
  • Monitored changes in behaviour or health status to alert medical professionals promptly.
  • Dispensed and administered medication following company policy
  • Completed weekly medication audits
  • Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
  • Documented all care provided accurately, improving communication amongst team members.
  • Ensured young people attend relevant medical appointments and complete paperwork
  • Worked in close partnership with families and professionals to improve care plan effectiveness.
  • Collaborated on multidisciplinary teams for comprehensive patient care.
  • Completed Key Sessions to support the young peoples knowledge and understanding
  • Supported young people with challenging behaviour
  • Completed, reviewed and updated risk assessment for the young people and the home
  • Supported Care Practitioners with upskilling
  • Completed monthly supervisions and yearly appraisals with Care Practitioners
  • Reviewed and updated Health Plans and My Plans
  • Completed Reg 44 inspections
  • Supported during Ofsted inspections
  • Followed safer recruitment procedures when recruiting new staff
  • Completed home finances
  • Created, reviewed and updated COSHH risk assessment inline with Health and Safety

Teaching Assistant

Cheslyn Hay Primary School
Walsall
09.2014 - 04.2022


  • Assessed and catered to student needs by providing 1-1- support and guidance
  • Established positive relationships with students, leading by example and responding appropriately to classroom needs
  • Assisted Class Teacher with marking written assignments, reporting feedback to students
  • Encouraged student interaction in group settings, maintaining safety and sensitivity tailored for their needs
  • Supervised and supported students during both group tasks and individual activities, ensuring safety and access to learning
  • Worked with students in small groups and one-on-one to provide additional support, offering constructive feedback and advice
  • Managed stimulating teaching environment, motivating students to learn and achieve
  • Ensured students were adequately prepared for lessons, assisting with distribution of materials with access to required resources
  • Collaborated with teacher to devise and execute challenging, stimulating lessons aligning with school's philosophy and mission
  • Tutored and supported students individually and in groups of up to six by reteaching and reviewing lesson concepts inline with class teachers planning
  • Arranged and led activities for students, including after-school clubs in a voluntary capacity, ranging from sports clubs to creative writing clubs
  • Kept students safe inside and outside classrooms by proactively monitoring behaviours and tracking student movements, safety hazards and visitors.

Education

Diploma of Higher Education - Children and Young Peoples Family Practitioner Level 4

Sutton Coldfield College
Sutton Coldfield, Birmingham
01.2023 - 05.2024

NVQ Level 2 - Understanding Dyslexia

The Open University
Milton Keynes, MIK

NVQ Level 2 - Understanding Adverse Childhood Experiences

Walsall College
Walsall, WLL

NVQ Level 2 - Understanding Autism

Walsall College
Walsall, WLL

NVQ Level 2 - Understanding Behaviour that Challenges

Walsall College
Walsall, WLL

NVQ Level 2 - Understanding Autism, Asperger's and ADHD

University of Derby
Derby, DER

NVQ Level 2 - Understanding Specific Learning Difficulties

Walsall College
Walsall, WLL

NVQ Level 2 - Understanding Children and Young People's Mental Health

Walsall College
Walsall, WLL

GCSEs - Maths

Walsall College
Walsall, WLL

Diploma of Higher Education - Specialist Supporting Teaching & Learning in Schools Level 3

Walsall College
Walsall, WLL

NVQ Level 2 - Autism Awareness

Depart of Education

Timeline

Diploma of Higher Education - Children and Young Peoples Family Practitioner Level 4

Sutton Coldfield College
01.2023 - 05.2024

Deputy manager

Ash House Care
04.2022 - Current

Teaching Assistant

Cheslyn Hay Primary School
09.2014 - 04.2022

NVQ Level 2 - Understanding Dyslexia

The Open University

NVQ Level 2 - Understanding Adverse Childhood Experiences

Walsall College

NVQ Level 2 - Understanding Autism

Walsall College

NVQ Level 2 - Understanding Behaviour that Challenges

Walsall College

NVQ Level 2 - Understanding Autism, Asperger's and ADHD

University of Derby

NVQ Level 2 - Understanding Specific Learning Difficulties

Walsall College

NVQ Level 2 - Understanding Children and Young People's Mental Health

Walsall College

GCSEs - Maths

Walsall College

Diploma of Higher Education - Specialist Supporting Teaching & Learning in Schools Level 3

Walsall College

NVQ Level 2 - Autism Awareness

Depart of Education

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Nicola MillsDeputy Manager