Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

NICOLA Lumby

Kingsbridge,Devon

Summary

Dedicated professional with extensive expertise in working in the criminal justice service, prison, healthcare and adults with learning disabilities. Demonstrates resilience in difficult situations and excels in quality improvement techniques. Proficient in safeguarding policies and crisis intervention strategies. Adept at providing mental health support with strong communication skills and strategic planning abilities.

2021- present

Career goal: after spending four years caring for grandchildren, driven to return back to the work force and use all knowledge and experience.

Overview

20
20
years of professional experience
12
12
years of post-secondary education

Work History

Assistant Safeguarding Manager

GEOAmey (previous Serco)
Whetstone, Leicestershire
09.2013 - 11.2018
  • Manage and investigate incidents, complaints, or allegations.
  • Work with the national safeguarding lead on improving traction with local authorities regarding offending and offending management.
  • Manage and lead area managers in all safeguarding which includes managing young people and adults risk assessments. This includes self-harm, suicide, violence, and escape.
  • Audit safeguarding processes and documentation to ensure quality assurance. Identified and rectified any areas of concern.
  • Ensure robust, policies, procedures, professional guidance, and training programmes are in place.
  • Supervised project timelines for timely completion.

Welfare Office, Safeguarding Officer

Warwickshire County Council
Warwick, Warwickshire
11.2007 - 11.2018
  • Qualitative and quantitative research data analysed for new prison project at HM Prison Onley (cat c).
  • Provided crucial support for all safeguarding situations, for prisoners and their families, e.g. adoption, fostering situations.
  • The service offered safeguarding support to prisoners, which identified it reduced risks to prisoners and their families.
  • Liaised effectively with external agencies for safeguarding issues ensuring child welfare.
  • Implemented robust prison security measures.
  • Performed risk assessments on each case ensuring safeguarding policies were adhered too.
  • Investigated allegations of abuse or neglect, safeguarding children's well-being.
  • Attended child protection plan meetings with regular reviews for safeguarding purposes.

Support Worker

HFT charity
Banbury, Oxfordshire
02.2019 - 04.2021
  • Helped achieve client independence through guided tasks and activities.
  • Encouraged social integration by facilitating community involvement opportunities.
  • Implemented care plans set out by healthcare professionals leading to improved clients well-being.
  • Maintained up to date detailed records of clients.
  • Administered medication according to schedule, promoting optimal health outcomes.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Liaised with external and internal professionals to provide holistic support.

Student Midwife

Anglian Ruskin University /Hinchingbrooke Hospital
Cambridge, Cambridgeshire
08.2004 - 08.2007
  • Skilfully managed pressures of academic studies and commitment to long day and night shifts for 3 years.
  • Advocated for patients' rights within the healthcare setting, promoting a culture of respect and dignity.
  • Managed emergencies effectively by implementing appropriate interventions promptly.
  • Provided emotional support during labour for improved patient experience.
  • Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in cases of sensitive situations.
  • Identified high risk pregnancies, working closely with health care professionals for continued health and safety of mother and child.

Team Leader

Strut House
Lincoln, Lincolnshire
09.2001 - 06.2004
  • Supported children and young adults to have the best respite care, ensuring they felt secure, safe and had fun.
  • Supported families in crisis with emergency care or planned.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Offered friendly, efficient service and handled challenging situations with ease.
  • Worked flexible hours, covering nights, weekends and bank holidays..
  • Arranged respite care for families under extreme stress.

Education

NVQ Level 4 - Health, Welfare and Education for young people

City of Wolverhampton College
Wolverhampton
09.2009 - 08.2011

Bachelor of Arts Honours Degree - Midwifery

Anglia Ruskin University
Cambridge, Cambridgeshire
08.2004 - 08.2007

BTEC - Early Childhood Studies

Lincoln College
Lincoln, England
09.2000 - 08.2002

CSE - Maths, English, Childcare, Home Economics, History, Science

Honicknowle Secondary School
Plymouth, Devon
09.1981 - 06.1986

Skills

  • Reliable and trustworthy
  • Resilience in difficult situations
  • Care planning
  • Health and Safety regulations
  • Documentation expertise
  • Safeguarding policies
  • Crisis intervention strategies
  • Communication skills/Interpersonal communication
  • Willingness to retrain and update skills

References

References available upon request.

Timeline

Support Worker

HFT charity
02.2019 - 04.2021

Assistant Safeguarding Manager

GEOAmey (previous Serco)
09.2013 - 11.2018

NVQ Level 4 - Health, Welfare and Education for young people

City of Wolverhampton College
09.2009 - 08.2011

Welfare Office, Safeguarding Officer

Warwickshire County Council
11.2007 - 11.2018

Bachelor of Arts Honours Degree - Midwifery

Anglia Ruskin University
08.2004 - 08.2007

Student Midwife

Anglian Ruskin University /Hinchingbrooke Hospital
08.2004 - 08.2007

Team Leader

Strut House
09.2001 - 06.2004

BTEC - Early Childhood Studies

Lincoln College
09.2000 - 08.2002

CSE - Maths, English, Childcare, Home Economics, History, Science

Honicknowle Secondary School
09.1981 - 06.1986

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NICOLA Lumby