Nicola Lamb

• Provided animals with right amounts of exercise.
• Worked patiently with nervous dogs to build confidence and trust for safe, happy walks.
• Ensured safety and security of dogs when transporting them to and from walking areas.
• Treated all dogs with kindness and care, providing regular updates to owners for continued trust.

Raised awareness of charity through local community posts.

• Planned and implemented fundraising events.
• Increased fundraising numbers by by leveraging effective communications and outreach strategies.
• Promoted organisation as public representative at business, social and community functions.
• Prepared strategic and communications plans for fundraising activities.
• Supported advertising and marketing efforts with illustrative material and creative collateral.
• Delivered charity events to maximise donations.
• Attended business, social and other functions to promote organisation.

• Stored and delivered food while maximising food safety.
• Delivered to customers on time by following pre-calculated route and schedule.
• Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
• Verified orders with customers upon delivery.
• Checked food and drink orders for accuracy before leaving restaurant.
• Applied personal road knowledge and GPS application to set shortest routes.
• Received consistently positive customer feedback on delivery times and service levels.
• Completed deliveries with smile and patient, personalised service.
• Complied with company policies and food regulations for customer health and safety.
• Accepted and organised work requests using company app.

• Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
• Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
• Effectively managed incoming and outgoing mail to maximise office efficiency.
• Oversaw database to maintain updated records and accuracy.
• Liaised with customers to resolve enquiries, appointment requests and billing questions.

• Built successful, long-standing client relationships, increasing repeat and referral business.
• Styled hair exactly to individual customer preferences.
• Trimmed, cut and shaped hair based on exact customer preferences.
• Sanitised equipment and tools to comply with hygiene protocols.
• Used scissors, trimmers, razors and brushes to achieve perfect hair finishes.
• Maintained spotlessly clean salon workstations and tools.
• Used clippers and shears to complete various fades, shaves and cuts.
• Cleaned and maintained salon, cut and wash stations and waiting area to maintain quality standards.

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Delivered front of house duties with warm and professional manner.
• Kept reception area clean and organised to uphold professional office reputation.
• Managed high volume of incoming calls from multi-line telephone system and documented messages.
• Offered knowledgeable, friendly support to in-office guests.
• Maintained accurate and up-to-date records for smooth handovers.
• Acted as first point of contact for wide range of personnel.
• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Managed office calendar, set new appointments and assisted with arrangements.
• Took and communicated messages to minimise interruptions to staff workflows.

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Delivered front of house duties with warm and professional manner.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Managed high volume of incoming calls from multi-line telephone system and documented messages.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Created positive entrance and departure for visitors through warm, enthusiastic greeting.
• Acted as first point of contact for wide range of personnel.
• Prioritised tasks to maintain reliable service throughout peak times.

• Operated cash registers with accuracy and processed cash and card transactions.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
• Followed company procedures and guidelines for smooth retail operations.
• Assisted customers in locating specific items to boost satisfaction.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Assisted customers with product selection and sales, recommending items to increase transaction value.
• Maintained knowledge of products and features to provide recommendations to customers.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Updated product labelling and pricing to reflect discounts and offers.
• Tagged products quickly and accurately with price tags and stickers.
• Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
• Organised displays to promote inventory and encourage customer purchases.

• Operated cash registers with accuracy and processed cash and card transactions.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
• Followed company procedures and guidelines for smooth retail operations.
• Assisted customers in locating specific items to boost satisfaction.
• Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
• Monitored and reported suspicious activity to security officer to avoid theft.
• Collaborated with sales managers to meet target quotas.
• Displayed wares in temporary structures at markets to attract new customers.
• Informed customers regarding promos and warranty services to increase sales.