Nicola James
Northamptonshire,Select
Summary
Empathetic care worker equipped to offer accessible and compassionate support. Handles medication reminders and household tasks to relieve stress. Exceptional history of clinical observation and record-keeping. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Support worker
Lifeways Group
Rothwell, Northamptonshire
2024.09 - Current
- Provided transportation for medical appointments, ensuring timely arrival.
- Supported daily living skills training which increased client self-sufficiency.
- Provided companionship during outings contributing to an active social life for clients.
- Administered medication according to schedule, promoting optimal health outcomes.
- Assisted in maintaining a clean environment for improved client health.
- Participated in regular team meetings, enhancing quality of care provided.
- Prepared nutritious meals that met special dietary needs of clients.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Actively listened to client concerns thus creating a comforting environment.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Assisted with mobility issues enabling easier movement around the home.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong relationships through compassionate care and friendly rapport building.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Planned, prepared and served meals for residents, strictly following prescribed dietary orders.
Residential support worker
Esland
Northamptonshire
2023.07 - Current
- Optimised resident outcomes, setting boundaries and expectations in line with Individual Treatment Plans.
- Provided intimate care, enabling residents to maintain personal cleanliness and hygiene.
- Created positive relationships with residents, achieving [Number]% satisfaction score in care surveys.
- Provided emotional support for residents in distress.
- Maintained cleanliness, enhancing living conditions for residents.
- Improved practical support for residents, working collaboratively with social services.
- Identified potential triggers leading to behavioural outbursts, minimising incidents of unrest within the community setting.
- Optimised resident comfort by maintaining a homely, stable and caring environment.
- Promoted social inclusion by supporting individual interests, hobbies and social activities
- Cooked healthy meals to uplift clients and meet dietary requirements.
- Avoided potential harm by administering medication with accuracy
SEN teaching assistant
Pathfinders
Northampton, Northamptonshire
2021.09 - 2023.06
- Enhanced student comprehension by creating adaptive learning materials.
- Promoted inclusion of pupils, guaranteeing equal access to learning and development opportunities.
- Improved classroom behaviour with implementation of positive reinforcement strategies.
- Collaborated with teachers to implement personalised education programmes, increasing student progress.
- Performed handwriting and PE activities to help students improve fine and gross motor control.
- Provided one-to-one support to students, promoting self-confidence and independence.
- Implemented visual aids during lessons; supported better information retention.
- Delivered tailored literacy and numeracy sessions, improving basic skills proficiency.
- Created sensory stimuli for pupils with Autism Spectrum Disorder; eased anxiety levels.
- Assisted in the development of Individual Education Plans, enhancing student support.
- Managed behavioural challenges effectively, maintaining a positive learning environment.
- Maximised class teacher productivity by preparing work and activities in advance of lessons.
- Supported emotional and educational development of [Number] students with SEN challenges, including autism, ADHD and anxiety.
Education
NVQ Level 2 - Teaching assistant
Tresham College
Kettering 2011.09 - 2012.07
Skills
- Medication Administration
- Personal care assistance
- Meal preparation
- Care planning
- Behaviour management
- Social activity support
- Safeguarding policies and procedures
- De-escalation strategies
- CPR and First Aid
- Meal and snack preparation
Affiliations
- bingo
- reading
Timeline
Support worker
Lifeways Group
2024.09 - Current
Residential support worker
Esland
2023.07 - Current
SEN teaching assistant
Pathfinders
2021.09 - 2023.06
NVQ Level 2 - Teaching assistant
Tresham College
2011.09 - 2012.07