Nicola Hough

I am a motivated and empathetic human resource professional with a proven track record of assisting organisations in attracting, nurturing, and retaining top talent.
I am skilled at establishing strong partnerships with management teams to encourage inclusive and employee-centric cultures that enhance workplace morale and increase productivity.
I possess excellent interpersonal skills and effective communication abilities, which allow me to engage with employees at all levels within the organisation.
My commitment to creating a positive work environment drives my dedication to supporting both the organisation’s goals and the growth of its people.

• Chartered Institute of Personnel and Development (CIPD), Associate
• Mental Health First Aider (MHFA) England

• Improved HR operations by implementing a digital filing system, reducing paperwork by 40% and enhancing retrieval times for employee records.
• Revamped the onboarding process, reducing the time from hire to first day by 30% while improving the new hire satisfaction score by 20%.
• Managed and processed payroll for a team of 200+ employees, ensuring accuracy and on-time payments and resolving any known discrepancies within 24 hours.
• Played a crucial role in resolving employee disputes and conducting mediation sessions, leading to a 15% decrease in formal grievances filed over a year.
• By optimising the recruitment process and using targeted sourcing strategies, I reduced the time to hire by 25%, filling critical roles faster.