NICOLA HEADON

Accomplished administrative professional with outstanding administration and communication skills. 26 years of experience in customer liaison, finance reporting and Local Government practices within various busy office environments . Demonstrates proficiency in Microsoft Office and agile working methodologies, ensuring efficient note-taking, meeting coordination, and file systems oversight. Adept at handling sensitive information, maintaining confidentiality, and generating reports. Committed to upholding GDPR and health and safety compliance, while providing exceptional administrative support. Understands the importance of teamwork in the working environment, but confident to work on my own initiative when required. Excellent interpersonal skills and can relate to people at all levels, whilst maintaining professionalism. Builds constructive relationships with stakeholders for positive, productive communications. Able to work under pressure and produce accurate work within specified deadlines.

• I enjoy reading, participating in group exercise classes and travelling to different countries.

Throughout my time employed by NPTCBC, I have attended various in-house training courses and completed online mandatory courses in relation to GDPR and domestic violence.  I have also attended substance use seminars/open days.