Nicola Harwood

Efficient Duty Manager capable of acting in multiple capacities to promote efficient and high-quality operations. Diplomatic and engaging professional able to handle challenging requests with friendly and knowledgeable support. Adept at managing a team within small and large events/functions, meetings, charity groups and community groups. Upbeat hospitality leader skilled in overseeing hospitality operations. Liaises with internal teams to support seamless hotel operations. Diligent problem-solver with exceptional skills in conflict-management and guest satisfaction. Personable Duty Manager versed in meeting diverse guest needs in high-volume hospitality environments. Maintains accurate and updated reservations to support continuous availability. Oversees operations to proactively address challenges. Personable student motivated to support guest satisfaction. Strong communication and customer service skills. Charismatic hospitality worker offers commitment to personal and professional development. Thrives in guest-centred environments with consistently positive feedback. Dynamic Duty manager with background equipped to promote hospitality services and amenities to boost revenue. Accustomed to managing escalated issues and requests with prompt and resourceful solutions. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Hardworking [Job Title] brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Customer-oriented with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service. Dedicated duty manager with over 30 years of experience in customer relations. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.