Nicola Galvin

As the Engagement Officer my role was to promote careers, routes into and opportunities to students aged 14+ interested in a career in health and social care and in doing so now have a good working relationship with over 70 schools, 6 colleges and 2 universities as well as local councils and wider teams.

During my role I have worked with over 8000+ students and young people aged up to 25 in the Herts and west Essex community via schools, colleges and university visits, supporting wider job events and workshops including hosting and supporting events at jobs centres, shopping venues, local councils, libraries, hospitals and more.

3 years ago I created our academy enrichment programme for college students studying health and social care, this is an interactive 6 or 8 week programme to inspire students to think about careers, next steps and opportunities such as supported internships, apprenticeships and work experience. The programme was supported by my clinical and non-clinical ambassador programme, I created this programme and now have over 100 colleagues across Herts and west Essex supporting. I also managed to arrange site visits for the students giving them the opportunity to see the ambassadors in their job role in the career setting. I am pleased to say that the programme is now run in 4 of our local colleges and due to start with a university in January 2026.

I arrange and host our yearly careers expo and every year we have over 700 students attend throughout the day, this gives students the opportunity to experience what a day in the life is all about. It is hard work trying to arrange a venue, over 100 staff but i really enjoy the event and the opportunity it gives to students.

I also look after and continue to promote our academy work experience portal, this allows students to apply for work experience throughout the year.

I am the NHS representative for the Herts cornerstone group which also consists of colleagues from Tesco, Morgan Sindall, Amazon, MBNA and Airbus. As a group we look and but into action events and opportunities for young people aged 14-25 years

I actively support community events as a representative of the NHS working with local councils and a number of charities running workshops, insight days and activities. The target audience for these events have include care leavers, students not in mainstream school for a number of reasons and our asylum community, I have also worked projects with the traveling community and people with neurodivergent needs.

I set up and look after our academy social media accounts as well as creating an information monthly newsletters to send to our stakeholders, schools and colleges students.

I work with our trusts recruitment teams to help promote training and vacancies to our community.

My workshops with schools include presentations, games and videos that I have helped create. The workshops are in person and virtual webinars meaning that I have had to adapt teaching methods and materials to meet students' needs and interests.

I was employed here as a telesales assistant and within 3 months was promoted to New contracts manager. This role allowed me to speak with new (and old) clients, promote our services and deals, set up meetings to visit the site to quote for services.

Within 6 months of this new role I had a team of 4 telesales staff that I managed, ensuring that we 'hit' out targets etc.

I worked for the Doctors out of hours service for years in all different roles, starting as a call handler, receptionist to team leader.

I worked across all of London in many hospital A&E departments as a receptionist dealing with patients and worried families.