Nicola Fendick

• PCB Byrne are specialist fraud solicitors firm who work for high-profile clients in high-value commercial disputes across multiple jurisdictions, offering both commercial and criminal litigation services.
• PCB Litigation LLP merges with Byrne & Partners LLP on 1 April 2021.
• Assisting Partners, Fee Earners and IT Director / Office Manager with administration and ad-hoc projects.
• Diary Management for Partners and Equity Partners.
• Arrange travel, accommodation & visa arrangements for conference & events bookings - domestic and international for Partners and fee earners.
• Organise Civil Team meetings (internal and external presentations), compile training schedules, and arrange catering.
• Support IT Director & Office Manager with IT and administrative projects.

Administrative Tasks:

Desk phone system administration. • Assist IT Director with mobile phone management. • Update firm’s intranet and website. • Oversee archiving and box storage (in Daniel May’s absence). covering reception when re • Perform twice daily checks in Mimecast (morning and after lunch) and release emails/documents. Check Mimecast on request at other times • Manage subscriptions (e.g., Thomson Reuters, Westlaw, Practical Law). • Open and close matters with in firms PMS (was P4W, now Tesseract) • Process expense claims for staff as instructed and in conjunction with other PA’s • Record time entries for Senior Partners. • Order business cards. • Undertake additional tasks and projects as assigned by Managing Partner or Senior Partners.

• Meet and greet all visitors arriving to company.
• Answering and fielding calls for firm and relaying messages, as appropriate.
• Sending conflict checks to team, following potential new business enquiries to Partners and notifying Partner of results.
• Sending direct mail-shots, following conferences and marketing/networking events.
• Arranging breakfast, lunch, dinner and drinks meetings and maintain agenda list.
• Organising large company events, which coincide with sporting events (i.e. rugby/football World Cup).
• Maintaining company records, including precedent letters, terms and conditions and databases.
• Preparing legal documents, i.e. court bundles and drafting proforma documents (witness statements etc)
• Drafting PowerPoint presentations for Partners.
• Drafting Retainer Letters to clients behalf of Partners.
• Research tasks.
• Updating firm's database regularly - after meetings and following company newsletter e-mail shot, whilst also adhering to GDPR guidelines.
• Booking attendance places / tickets for seminars, conferences and marketing events, both in UK and overseas and arrange to send any ancillary documentation / required information (i.e. press release/bio etc) for Partner’s attendance.
• For overseas visits, arranging meetings with specific contacts and inputting into Partners’ diary.
• Dealing with follow up action required after conferences/marketing events have taken place.
• Managing, filing and maintaining company documentation, including for recruitment drives and vacation placement schemes.
• Arranging and preparing catering and setting up of boardrooms for Team Drinks evening events.
• Arranging conference calls (pre-COVID-19 era, as now predominantly use MS Teams).
• Arranging interviews for candidates (new solicitors and paralegals) and liaising with recruitment agencies.
• Arranging international, national and domestic courier bookings.
• Maintaining and updating company Human Resources documents and preparing invoice letters for Practice Manager.
• Ordering stationery and office supplies and equipment and maintain record of cost.
• Creating and arranging distribution of company Christmas card, hard copy and e-card by mail merge.
• Ad-hoc administration duties and secretarial support.

• My role has progressed and developed to encompass a wide range of office management tasks and activities including staff training and development, prioritising and planning workloads and implementing new processes and procedures.
• PA / Secretarial / Reception Duties
• Assistance to the Senior Executive Team and Executive Assistants – office/facilities management and ad hoc admin duties.
• Senior Management Team (SMT) Diary Management and external meeting and conference coordination.
• Front of House Reception duties – answering and fielding calls for the Company and relaying messages, as appropriate.
• Global Travel and accommodation arrangements for company staff, including Directors and Senior Executive Team.
• Meeting room booking management across Pulse branches and at offsite venues nationwide.
• Sorting and distributing mail and arranging courier and taxi bookings.
• Coordinate and manage telephone conferencing, as required.
• Corporate lunch arrangements for company meetings and training courses, both in-house and offsite.
• Placing orders for office supplies and collating and cross-referencing receipts for company credit card statements.
• Processing expenses.
• ICS - Independent Clinical Services

• Worked at Chelmsford County Court, providing administration and secretarial support to the court staff and judges. Dealing with a variety of cases involving adoption, bankruptcy, children, divorce, domestic violence, housing repossession, bailiffs/enforcement agents.
• Recruitment Agency

• Supporting the HR Department and working under the management of the HR Advisor (currently HR Manager).

• Supporting 3 teams of 10 people in total; Financial Risk, Compliance and Audit, providing secretarial and administrative services.
• Responsible for ensuring all Candidates’ CVs are typed to the correct format required by Michael Page’s Clients and completed promptly and prioritised appropriately, subject to manager and consultant guidance.
• Michael Page City Division

• Screening telephone calls. Meeting and greeting visitors, ensuring their requirements are met at all times. Including, booking and setting up meeting rooms.

• Passenger Handling on behalf of Ryanair – primarily involves check-in in various types of passengers and their baggage whilst maintaining vigilance, safety and security operational procedures with the highest level of customer care.

• Promoting and selling the venue for a wide variety of events, including, Golf and Leisure Memberships, Golf Societies, Business Conferences, Weddings and Private Functions.

• Ensuring the smooth operation of the food and beverage department, both on a day to day basis and during busier seasonal periods e.g. Weddings, Private functions.
• Corus and Regal Hotel Group

• Primarily being responsible for the safety and security of all passengers during embarkation, during flight and disembarkation.
• Between 12th – 17th September – Carried out secondary passenger baggage security search alongside BAA Security, to assist with the high security alert, in the aftermath of the terrorist events of September 11th, in America.

• Booking and arranging travel and holidays for all types of customers.