Nicola Carroll

Experienced in leading the Front of House team to deliver high-quality customer service and smooth daily operations. Skilled in staff supervision, training, and shift management, with a strong focus on customer satisfaction. Adept at handling customer queries, coordinating with back-of-house, and maintaining service standards in fast-paced environments.

Part-time online tutor in Biology, Chemistry, Physics, and Maths, undertaken alongside university studies. Provided personalised academic support to students, helping them prepare effectively for examinations through tailored lesson plans and targeted revision strategies. Maintained regular communication with parents and teachers to ensure a supportive and collaborative learning environment, focused on helping each student reach their full academic potential.

Worked full-time for a private family, caring for three young children and supporting their daily routines, emotional wellbeing, and early learning development.

Responsibilities included preparing nutritious, age-appropriate meals, assisting with homework and providing structured activities to support growth and learning. Adapted to changing family schedules and needs, demonstrating flexibility, strong communication skills, and a reliable, proactive approach to the role.

Gained hands-on experience in food preparation, cash handling, and customer service while managing orders and maintaining high standards of food hygiene. Successfully balanced this part-time role alongside full-time education between the ages of 14 and 17, demonstrating strong time management, responsibility, and a solid work ethic.

Completed a 4-week work experience placement focused on improving Spanish language skills by providing English teaching support to Spanish students aged 12–18. Designed and delivered engaging, age-appropriate lesson activities to promote a dynamic and supportive learning environment. Gained valuable cross-cultural communication experience while enhancing both teaching and language abilities.