Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Nicola Breach

Coelbren,Powys

Summary

A highly skilled professional with a strong foundation in problem-solving and communication skills, adept at maintaining composure under pressure. Proficient in utilising software knowledge to enhance operational efficiency and drive results. Committed to leveraging expertise to achieve organisational goals and contribute to team success.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working ,with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Passionate, with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Dedicated and highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Experienced professional focused on clinic coordination with background in healthcare administration. Skilled in streamlining operations, improving patient flow, and ensuring compliance with regulations. Capable of enhancing team productivity and delivering high-quality patient care through effective communication and organisational skills. Organised Clinic Coordinator with knack for streamlining clinic operations and enhancing patient care. Managed clinic schedules, ensuring smooth daily operations and timely patient appointments. Known for fostering supportive environment for both staff and patients, leading to improved satisfaction and efficiency. Offering strong organisational skills and compassionate approach to patient care. Knowledgeable about coordinating schedules, managing patient records, and ensuring smooth clinic operations. Ready to use and develop communication, multitasking, and problem-solving skills in [Desired Position] role.

Overview

21
21
years of professional experience
24
24
years of post-secondary education

Work history

Patient Recorded Outcomes Measures lead

Cardiff and Vale University Health Board
Penarth, Vale of Glamorgan
2005.09 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Coordinated clinic operations for smoother day-to-day functioning.
  • Handled confidential patient records following strict data protection guidelines.
  • Established strong rapport with patients whilst handling their registration process swiftly and accurately.
  • Improved patient experience by efficiently scheduling appointments and managing patient flow.
  • Addressed patient queries and concerns, resulting in higher satisfaction rates.
  • Assisted in the recruitment and training of clinic staff to elevate service standards.
  • Streamlined administrative processes to enhance efficiency.
  • Ensured effective communication with patients, staff and medical professionals.
  • Handled billing procedures, ensuring prompt payments from patients or insurance companies.
  • Maintained up-to-date knowledge on healthcare industry trends for effective coordination of clinic activities.
  • Promoted positive work culture amongst team members with regular meetings and feedback sessions.
  • Improved resource availability through streamlined diagnostic services.

Clinic co-ordinator

Cardiff and Vale University Health Board
Penarth, Vale of Glamorgan
2007.02 - 2015.08
  • Handled billing procedures, ensuring prompt payments from patients or insurance companies.
  • Improved patient experience by efficiently scheduling appointments and managing patient flow.
  • Promoted positive work culture amongst team members with regular meetings and feedback sessions.
  • Assisted in the recruitment and training of clinic staff to elevate service standards.
  • Coordinated clinic operations for smoother day-to-day functioning.
  • Handled confidential patient records following strict data protection guidelines.
  • Collaborated with healthcare providers to ensure delivery of quality care services.
  • Ensured effective communication with patients, staff and medical professionals.

Medical records clerk

Cardiff and Vale University Health Board
Penarth, Vale of Glamorgan
2005.09 - 2007.02
  • Aided in clinical audits by providing relevant medical records swiftly.
  • Processed patient admission forms, ensuring timely registration.
  • Managed patient records efficiently by methodically filing and retrieving medical documents.
  • Responded to written requests for medical information professionally, ensuring regulatory compliance at all times.
  • Handled sensitive information discreetly under strict protocols, maintaining trust between the hospital and its patients.
  • Fulfilled requests for patient information from physicians and other healthcare providers accurately.
  • Coordinated closely with administrative staff to secure necessary documentation.
  • Updated electronic health records system regularly for accuracy.
  • Ensured data privacy and confidentiality with diligent record handling.
  • Improved accessibility by digitising physical medical files.
  • Observed confidentiality policies in storage and protection of medical data.

Education

GCSEs - Maths

O Level
Penarth, Vale of Glamorgan
1976.09 - 1981.06

GCSEs - English Language

O Level
Penarth, Vale of Glamorgan
1976.09 - 1981.06

GCSEs - English Literature

O Level
Penarth, Vale of Glamorgan
1976.09 - 1981.06

GCSEs - Computer Studies

O Level
Penarth, Vale of Glamorgan
1976.09 - 1981.06

GCSEs - Biology

O Level
Penarth, Vale of Glamorgan
1976.09 - 1981.06

GED - ECDL

European Computer Driving Licence
Penarth, Vale of Glamorgan

Skills

  • Problem-solving
  • Communication skills
  • Knowledge of Amplitude, Excel, Word, Teams
  • Calm under pressure

Affiliations

  • Swimming, reading books and spending quality time with my grand-daughters

Accomplishments

Awarded the Amplitude Gold Standard Compliance Management of 2022 award for exempary diligence, investment and engagement in the Amplitude process.

The staff recognition award 2018 for Quality, Sustainability and Efficiency for Cardiff and Vale NHS.

Timeline

Clinic co-ordinator

Cardiff and Vale University Health Board
2007.02 - 2015.08

Patient Recorded Outcomes Measures lead

Cardiff and Vale University Health Board
2005.09 - Current

Medical records clerk

Cardiff and Vale University Health Board
2005.09 - 2007.02

GCSEs - Maths

O Level
1976.09 - 1981.06

GCSEs - English Language

O Level
1976.09 - 1981.06

GCSEs - English Literature

O Level
1976.09 - 1981.06

GCSEs - Computer Studies

O Level
1976.09 - 1981.06

GCSEs - Biology

O Level
1976.09 - 1981.06

GED - ECDL

European Computer Driving Licence

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Nicola Breach